Quote:
Originally Posted by
lintonsofly 
I'm one the people in the defective driver boat and sent my he400's back for replacement under the impression that they would cover the return shipping cost. They're now saying that it's company policy not to reimburse this cost... Just wondering if this is what they've said/done to any of you guys who also returned it because i'm just a little bit annoyed that i have to cough up for their error.
I was just checking this thread to get the status of the second shipment, but I sincerely hope this isn't the case as that's extremely poor customer service.
I have high hopes for these.