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post #5101 of 7980

Canada is a relative backwoods. We still have police cruising around on horses. However, UPS show up with wireless visa scanners. If UPS are passionate about one thing, it's your money. They love to take it. I would expect that UPS, world-wide, take Visa as payment for their ridiculously excessive brokerage fees. 

post #5102 of 7980

What do the pieces of wood look like before incorporating them into a monitor—how big are they?

post #5103 of 7980
Quote:
Originally Posted by FullCircle View Post

 

 

So many things in play here.  The wine stopper is spun on a lathe, that is for sure is going to yield a different look.  Beyond the wine stopper looks to be a hard wood, (because the grains are so tight) so if it is tamarind (which I doubt it is) it has probably been treated or "stabalized" in other words resin has been injected into it to make the wood harder than what it really is.

 

But the reality is, you can't take one photo of one variety of wood, and believe from that point on that all wood of that variety looks the same. Take Buckeye for example, the variety is HUGE.

 

The bottom line is, wood is unique, which is one of the biggest reasons I like to work with it so much.

 

Wizard


Hi,

 

Thanks for the clarification. I looked at more photos at etsy.com for spalted tamarind and came across quite a few different styles as you said. All of the ones in the link look fantastic to me.

 

http://www.etsy.com/search?q=spalted%20tamarind&view_type=gallery&ship_to=CA

 

I even looked at the spalted tamarind on the heir audio order page and it also looks quite similar in terms of the "bright" tone of color on the spalted tamarinds on etsy.com.

 

http://cn.heiraudio.com/small/images/wood/SpaltedTamarind0212.jpg


But the CIEM below is substantially dark/grainy/different from both the image on the order page and the ones on etsy.com..

 

http://sphotos-g.ak.fbcdn.net/hphotos-ak-ash3/c65.0.403.403/p403x403/582373_446217912098818_1125491537_n.jpg

 

I ordered the spalted tamarind assuming it would look similar to the one on the order page and also did some research on etsy.com and they also looked similar. If the outcome of a spalted tamarind order is something as dark and grainy as the third link, then is it possible if I can have my wood changed for my order without cost? My basis is that the order page wood and the research I performed was substantially different from an actual CIEM produced with the wood. There was no sample CIEM available at the time I published my order so I wasn't able to see previous examples either.

 

Please advise..

post #5104 of 7980
Quote:
Originally Posted by lee730 View Post


Well to be honest Dougo I was even critiquing some of the imperfections on my unit. At least from the pics I was a little disappointed in certain things (defects). But as you said maybe it's just the picture and maybe it will look all the more better in real life. I tend to be extremely picky myself on detail and perfection. But then again I'm also comparing my unit to the one in the Wizards avatar (which IMO looks flawless in comparison).

 

 

 

 

 

Burl wood by it's very nature is a deffect

 

A burl results from a tree undergoing some form of stress. It may be caused by an injury, virus or fungus. Most burls grow beneath the ground, attached to the roots as a type of malignancy that is generally not discovered until the tree dies or falls over. Such burls sometimes appear as groups of bulbous protrusions connected by a system of rope-like roots. Almost all burl wood is covered by bark, even if it is underground. Insect infestation and certain types of mold infestation are the most common causes of this condition.

 

(wicki)

 

 

 

My Avatar, also has a seam line (bottom inlay) left CIEM & top inlay left CIEM.

 

I am strongly considering ending all inlays as they consume a tremendous amount of time, trying to have accurate proportions on a non proportional foundation is very difficult (IE the ears are often times differ in size from left to right thus maitaining proportions are essentially impossible to do)  Beyond that, there is some danger involved in cutting the inlays.  It is one thing to cut yourself while doing your hobby, an intirely different thing when an employee accidently cuts themself while at work.   (Imagine a person that is used to building hearing aids, now standing behind a chop saw)

 

Inlays are also difficult to convey designs concepts etc with customers, as customers really do not understand our limitations, and working with something the size of a fingernail is extremely hard to do.

 

I suppose a decal would yield more consistant results.....   but decals really do not represent the essence of Heir Audio.

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

post #5105 of 7980
Quote:
Originally Posted by serious7 View Post


Hi,

 

Thanks for the clarification. I looked at more photos at etsy.com for spalted tamarind and came across quite a few different styles as you said. All of the ones in the link look fantastic to me.

 

http://www.etsy.com/search?q=spalted%20tamarind&view_type=gallery&ship_to=CA

 

I even looked at the spalted tamarind on the heir audio order page and it also looks quite similar in terms of the "bright" tone of color on the spalted tamarinds on etsy.com.

 

http://cn.heiraudio.com/small/images/wood/SpaltedTamarind0212.jpg


But the CIEM below is substantially dark/grainy/different from both the image on the order page and the ones on etsy.com..

 

http://sphotos-g.ak.fbcdn.net/hphotos-ak-ash3/c65.0.403.403/p403x403/582373_446217912098818_1125491537_n.jpg

 

I ordered the spalted tamarind assuming it would look similar to the one on the order page and also did some research on etsy.com and they also looked similar. If the outcome of a spalted tamarind order is something as dark and grainy as the third link, then is it possible if I can have my wood changed for my order without cost? My basis is that the order page wood and the research I performed was substantially different from an actual CIEM produced with the wood. There was no sample CIEM available at the time I published my order so I wasn't able to see previous examples either.

 

Please advise..

 

 

      No, as again wood is unique. There is NO way possible I could post a photo of the million + outcomes that one could expect from wood. Even if there was a photo of a CIEM on the website, your CIEM would not look the same as the photo on the website....  then on the same line of logic, you could then request a rebuild because your CIEM doesn't look like the sample photo.

 

The bottom line is..... wood is unique, I could cut down all the tamarind trees in the world, search a million years to and never find and exact duplicate.

 

Some people may find that fact to be facinating and beautiful, some people may be more impressed with the "cookie cutter" modern world, and would prefer a decal, something that can be coppied a thousand times over, but Heir Audio is not about vinyl decals and uniformity.

 

 

Wizard


Edited by FullCircle - 2/6/13 at 5:54pm

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

post #5106 of 7980
Quote:
Originally Posted by anoxy View Post

What do the pieces of wood look like before incorporating them into a monitor—how big are they?

 

 

      Originally, they are as big as a tree.....  but eventually it ends up being the size of a postage stamp, or a tooth pick if its inlay.

 

      but as for our stock wood, it comes in variations, it can be anything from something that can fit in the palm of your hand to a 200 lb stump of burl wood

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

post #5107 of 7980
Quote:
Originally Posted by Poimandres View Post

To pay the Import fees you should be able to contact UPS and they will provide you with their brokers number. You can then pay them with a credit or debit card. Make sure you keep all of that information written down and make certain that they notify UPS that you prepaid.


I have contact UPS about the custom fees but they said that they only accept check or money order. They didn't say anything about how much I have to pay for the custom fees. The schedule informs that my 8A will arrive on monday but I will not be at home for the whole day on monday.

post #5108 of 7980
Thread Starter 

Ask them for their brokers contact information. UPS will not know until the information is sent to the broker and then back to UPS.  Unless something has changed since I received my 8.A's last summer they should only need the tracking number and then they will allow you to pay via a credit card.

post #5109 of 7980
Quote:
Originally Posted by FullCircle View Post

 

 

Burl wood by it's very nature is a deffect

 

A burl results from a tree undergoing some form of stress. It may be caused by an injury, virus or fungus. Most burls grow beneath the ground, attached to the roots as a type of malignancy that is generally not discovered until the tree dies or falls over. Such burls sometimes appear as groups of bulbous protrusions connected by a system of rope-like roots. Almost all burl wood is covered by bark, even if it is underground. Insect infestation and certain types of mold infestation are the most common causes of this condition.

 

(wicki)

 

 

 

My Avatar, also has a seam line (bottom inlay) left CIEM & top inlay left CIEM.

 

I am strongly considering ending all inlays as they consume a tremendous amount of time, trying to have accurate proportions on a non proportional foundation is very difficult (IE the ears are often times differ in size from left to right thus maitaining proportions are essentially impossible to do)  Beyond that, there is some danger involved in cutting the inlays.  It is one thing to cut yourself while doing your hobby, an intirely different thing when an employee accidently cuts themself while at work.   (Imagine a person that is used to building hearing aids, now standing behind a chop saw)

 

Inlays are also difficult to convey designs concepts etc with customers, as customers really do not understand our limitations, and working with something the size of a fingernail is extremely hard to do.

 

I suppose a decal would yield more consistant results.....   but decals really do not represent the essence of Heir Audio.

 

I understand the difficulties of shaping the inlays to match our ears. I was more so disappointed in the left IEM where it looks like the coconut wood broke and was glued back on? Unless that is just how that part looks on the picture? But from the pic it looks that way.... The burl on the other hand as with most of every other aspect of this IEM, I like so far from the pics.


Edited by lee730 - 2/6/13 at 5:12pm
post #5110 of 7980

In the world of wood working, sometimes you have to fill in flaws from time to time. Some people use puddy, some people use glue and sawdust, some people use actual wood to fill in a flaw.

 

I watched my grandad use melted crayons


Edited by FullCircle - 2/6/13 at 5:22pm

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

post #5111 of 7980
Quote:
Originally Posted by FullCircle View Post

 

 

      No, as again wood is unique. There is NO way possible I could post a photo of the million + outcomes that one could expect from wood. Even if there was a photo of a CIEM on the website, your CIEM would not look the same as the photo on the website....  then on the same line of logic, you could then request a rebuild because your CIEM doesn't look like the sample photo.

 

The bottom line is..... wood is unique, I could cut down all the tamarind trees in the world, search a million years to and never find and exact duplicate.

 

Some people may find that fact to be facinating and beautiful, some people may be more impressed with the "cookie cutter" modern world, and would prefer a decal, something that can be coppied a thousand times over, but Heir Audio is not about vinyl decals and uniformity.

 

 

Wizard


Hi Wizard,

 

Thanks for the reply as it makes total sense. I understand the variety of wood that can occur. The problem is, I absolutely hate how the spalted tamarind CIEM looks and it looks nothing like what I researched it to be. If I had the second chance, I'd order (for example) mango wood because every CIEM I've seen with that wood are absolutely beautiful in my opinion (every variation of it and I know no two wood is identical).  I was not able to find a picture of a spalted tamarind CIEM at the time I placed my order (about 2 months ago) and seeing the wood in its final stages on a recent CIEM has made me worried that I made the wrong decision on picking that wood. I absolutely do not like how it looks :(

 

Oh well.. if I cannot change my wood at this stage, then I will just rely on the Wizard's touch and hope I get a product that I can enjoy looking at as much as hearing it. 

 

Thanks again for your prompt reply!


Edited by serious7 - 2/6/13 at 6:24pm
post #5112 of 7980

Well if the problem is you want to change your order, and your CIEM has yet to be built.....

 

 

That is a total different situation all together. I was under the impression you had your CIEMs in your ears, and wanting us to change your faceplate.  If you wish to change your order, PM me and we can discuss the details regarding this.

 

Honestly, I know of NO other company that completes the CEIM, and sends confirmation photos, thus allowing the customer one last chance for approval before they are sent out.

 

I know yesterday some where sent out with out photos, and I have yet to get to the bottom of that, but I do know Sunny sent out an Heir Audio record of orders yesterday, so in other words she was under the gun to move orders as fast as she could in order to get them out before the CNY closure of the govt customs office.  We are open, they are not & so any product finsished form the today on can not be shipped.

 

 

CNY will affect normal operations from Feb 11 - Feb 15.  That said, e-mails will be responded to, orders can still be placed, and production to a limited degree will still be on going. The USA location will also be operating, thus the normal 24/7 access and communication with Heir Audio will be open through out the CNY.

Dr. John Moulton

Here at Noble, we craft some of the finest universal and custom in-ear monitors available today. 

post #5113 of 7980
Quote:
Originally Posted by FullCircle View Post

Well if the problem is you want to change your order, and your CIEM has yet to be built.....

 

 

That is a total different situation all together. I was under the impression you had your CIEMs in your ears, and wanting us to change your faceplate.  If you wish to change your order, PM me and we can discuss the details regarding this.

 

Honestly, I know of NO other company that completes the CEIM, and sends confirmation photos, thus allowing the customer one last chance for approval before they are sent out.

 

I know yesterday some where sent out with out photos, and I have yet to get to the bottom of that, but I do know Sunny sent out an Heir Audio record of orders yesterday, so in other words she was under the gun to move orders as fast as she could in order to get them out before the CNY closure of the govt customs office.  We are open, they are not & so any product finsished form the today on can not be shipped.

 

 

CNY will affect normal operations from Feb 11 - Feb 15.  That said, e-mails will be responded to, orders can still be placed, and production to a limited degree will still be on going. The USA location will also be operating, thus the normal 24/7 access and communication with Heir Audio will be open through out the CNY.

Hi Dear Wizard,

 

Sorry for the confusion haha! Yes I do not know of any other CIEM company either. In fact, Heir Audio is the first CIEM company I've bought a CIEM/IEM from. I am actually glad that CNY is happening so that I now have opportunity to make this change. I will PM you right away.

 

Thanks for the prompt reply!

post #5114 of 7980
Quote:
Originally Posted by FullCircle View Post

I know yesterday some where sent out with out photos, and I have yet to get to the bottom of that, but I do know Sunny sent out an Heir Audio record of orders yesterday, so in other words she was under the gun to move orders as fast as she could in order to get them out before the CNY closure of the govt customs office.  We are open, they are not & so any product finsished form the today on can not be shipped.

I think I can speak for most of us in saying that, if foregoing the photos, allowed you to fulfill even one more order than you would have otherwise… I’m OK with that.

My favorite part about using wood in CIEMs the way Heir Audio does is it means even if a hundred people choose the exact same configuration each piece will be truly unique. That and the fact that the result is a combination of the buyer’s imagination and The Wizards magic. It makes them even more special.

Damn, I really want my headphones now. Stupid Monday… Why can’t you be after Wednesday? Why do you have to be so difficult?
Edited by DougofTheAbaci - 2/6/13 at 7:44pm
post #5115 of 7980

Dear Wizard,

 

Taking inspiration from UM's offered "jade" faceplates, would it be possible of someone sent you a jade piece (large enough) for you to create a faceplate out of? Or would that be too difficult to cut to the exact dimensions? Just a thought that crossed my mind. 

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