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Is it normal for the Um3x nozzel to be all scratched up?

post #1 of 4
Thread Starter 

I just received my Um3x yesterday and the nozzle was all scratched up. Is this normal westone quality control?

post #2 of 4

No it obviously isn't normal.

 

If you got them from an authorised dealer send them back and get some replacements.

post #3 of 4

My UM2 came with air bubbles all over the nozzle

post #4 of 4

I didn't any bubbles on my UM2. Even though I don't think it affects sound quality, I'd also recommend OP to ask for another one if it's from an authorized dealer. 

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Head-Fi.org › Forums › Equipment Forums › Portable Headphones, Earphones and In-Ear Monitors › Is it normal for the Um3x nozzel to be all scratched up?