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Shure warranty help?

post #1 of 4
11/2/11 at 3:08pm
Thread Starter 

After a couple months of good use, my Shure SE215s finally broke down. The sound is being cut off in both ears. I am a little confused over what to do with the damaged goods. My IEMs are still covered under warranty by Shure. What should I do?

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post #2 of 4
11/2/11 at 3:49pm
Ring them. What country are you from,I'll try and get you the number.
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post #3 of 4
11/2/11 at 4:06pm
Thread Starter 

I live in the United States. I am not very comfortable speaking to people through the phone. Is there an online way to communicate with them?

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post #4 of 4
11/2/11 at 4:46pm

I won't ask.  Go to shure's website, look for the warrantary repair form, ship headphones out with the form.  You will get replacements in about a week or less if under warranty.  

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