Head-Fi.org › Forums › Equipment Forums › Dedicated Source Components › Problems with JRiver and PerfectWave DAC
New Posts  All Forums:Forum Nav:

Problems with JRiver and PerfectWave DAC

post #1 of 5
10/30/11 at 7:30pm
Thread Starter 

I've installed JRiver 16 and have the Perfectwave DAC playing songs through. When I play a song it will play fine then JRiver will freeze permanently when the song is about 5 seconds from finishing. Also when I play 24bit songs the PWD only plays them as 16bit. I have re-installed JRiver twice. Does anyone know what the problem could be?

Reply
post #2 of 5
10/30/11 at 11:04pm

How are you connecting to the DAC?  USB?  DLNA?

 

I don't have a Perfectwave and have never used one.  So I'll just wing some basic troubleshooting.

 

I'm going to assume USB.

Try different audio output modes.  WASAPI, WASAPI Event Style, and even ASIO if the Perfectwave has an ASIO driver.

Audio output settings are in Tools >> Options >> Audio

 

Set Audio Output mode to WASAPI Event Style

Click Output mode settings...

Set Open device for exclusive access

Toggle the setting for "Present 24-bit data in a 32-bit package" on and off and see if it makes a difference

Experiment with buffer settings.  Some hardware is fussy about buffer sizes being either too big or too small

Try small buffer sizes under 50 ms.  Try larger buffer sizes over 100 ms.

Reply
post #3 of 5
10/31/11 at 4:50pm
Thread Starter 
Quote:
Originally Posted by Ham Sandwich View Post

How are you connecting to the DAC?  USB?  DLNA?

 

I don't have a Perfectwave and have never used one.  So I'll just wing some basic troubleshooting.

 

I'm going to assume USB.

Try different audio output modes.  WASAPI, WASAPI Event Style, and even ASIO if the Perfectwave has an ASIO driver.

Audio output settings are in Tools >> Options >> Audio

 

Set Audio Output mode to WASAPI Event Style

Click Output mode settings...

Set Open device for exclusive access

Toggle the setting for "Present 24-bit data in a 32-bit package" on and off and see if it makes a difference

Experiment with buffer settings.  Some hardware is fussy about buffer sizes being either too big or too small

Try small buffer sizes under 50 ms.  Try larger buffer sizes over 100 ms.

Sorry I should have mentioned it's connected via the bridge. I tried changing the buffer but it still does the same thing. I tried everything else you mentioned but it still only plays 24bit as 16bit and JRiver still freezes. I'll keep playing with the settings. Thanks

When I pause a song it will pause for a few seconds then skip to the next song. Only 2 buttons work on the remote, pause and volume.

I'm hopeing someone else has had the same problems and knows how to fix it.
 

 

Reply
post #4 of 5
11/1/11 at 4:14am

I'd contact PS Audio support and see if they know what's going on.  I'm sure they're familiar with J River Media Center and how to get it working with all the various ways JRMC can talk to the PerfectWave.  There's also the J River support forum.  They'll know the ins and outs of the software, but few may be familiar with the ins and outs of the PerfectWave.

Reply
post #5 of 5
11/3/11 at 9:39pm
Thread Starter 

I'll have to ask in the JRiver forums then. Until then I'll try another player. Thanks for the help.

Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Dedicated Source Components
Head-Fi.org › Forums › Equipment Forums › Dedicated Source Components › Problems with JRiver and PerfectWave DAC