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Apple's incredible arrogance - Page 6

post #76 of 81
10/26/11 at 8:49am
My girlfriend had a first gen 15" macbook pro that after 2 years it started killing the hard drive after 3 months. 2 hard drive replacements later the apple csr said that if it breaks again they would replace it and it broke. We were expecting a refurb machine but the csr just told us to go to the apple store and that they had a brand new unibody macbook pro waiting for us. So not only did they replace it but gave us the most current model. If that's not great customer service I don't know what is. The only PC company I have experienced this kind of customer service with is Lenovo with a Thinkpad.
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post #77 of 81
10/26/11 at 9:09am
Quote:
Originally Posted by gus6464 View Post

My girlfriend had a first gen 15" macbook pro that after 2 years it started killing the hard drive after 3 months. 2 hard drive replacements later the apple csr said that if it breaks again they would replace it and it broke. We were expecting a refurb machine but the csr just told us to go to the apple store and that they had a brand new unibody macbook pro waiting for us. So not only did they replace it but gave us the most current model. If that's not great customer service I don't know what is. The only PC company I have experienced this kind of customer service with is Lenovo with a Thinkpad.


Yeah that is lucky. Dell gave me a refurbished Alienware Area 51 to replace my XPS 730 due to constant Nvidia Mobo failures. I avoid Nvidia like the plague now. You could never tell though that the Alienware was refurbished. Looks brand new and I got upgraded to an i7, dual ATI 6870's, 6 gigs of ram. All free of charge due to warranty.

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post #78 of 81
10/26/11 at 9:25am

I have a 1998 ThinkPad 380 that's still going no parts replaced, a 1999 ThinkPad 570 still going strong, a 2001 ThinkPad X20, A21m and T22 they are still going as well and so is my 2002 A30p, this one as actually still being used quite a lot.

 

ThinkPads usually last longer then you would want to use them.


Edited by Adda - 10/26/11 at 9:30am
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post #79 of 81
10/26/11 at 10:23am

My 12" G4 Powerbook is still a pretty good music server.

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post #80 of 81
10/26/11 at 10:35am
Quote:
Originally Posted by grokit View Post

My 12" G4 Powerbook is still a pretty good music server.



Cool, those classic IBM PowerPC processors made those old Mac's something truly special.

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post #81 of 81
10/26/11 at 4:10pm
Thread Starter 

If we are talking 'music server' Macs, for me its hard to beat the older Mac Mini - I sold my last one 18 months ago to a guy who told me he has never bought a new Mac Mini : he just hammers pre-loved gear (music, movies etc) until he needs another one. I'm not too fussed on the current model - I like the convenience of a CD-drive in the my computers.

 

You can get small form factor PCs, but they dont 'disappear' the way the Mac Mini does.

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