post #6991 of 6991

They got back to me after they received my headphones on Wednesday and I had to prod them yesterday for an answer. Apparently my headphones were left in the shipping area and were not sent to the repair department, so they finally did that and now I'm 2-3 weeks out for a repair. Really frustrating that they keep forgetting about me. 2-3 days for an answer and no communication after they received my broken headphones is really disappointing to me.