Sunrise Xcape IE broken? - Page 3

Hi people....It seems like my new pair of Sunrise Xcape IE still suffers from the infamous volume imbalance issue, it happened twice. Sunrise failed to resolve the issue I guess. Disappointed I am and I won't be buying anything from them anymore. Please stay away from these IEM. I could have spent my money better elsewhere.

Edited by alshit - 1/4/12 at 4:34am

Hi there,

I wanted to send my earphones back to LendMeUrEars but the shipping charges costs half of the earphones' price and LendMeUrEars don't want to refund them. I contacted directly Sunrise and this is their response :

 

So guys, please, stop to importune Sunrise about that, it's not their fault, it's because your ears are dirty. I'm gonna buy some cotton tips this afternoon.

Mine broke a few month ago and I bought them at Lendmeurears.com. They replaced mine within 2 month and the new ones I received are different to the original IE edition. I heard that there were some issues with the first generation and that the new version would fix the original's problems. Lendmeurears told me that the replacement was going to take a bit longer because Sunrise Audio were just a few week/days away from releasing the revised edition, really good customer service.

 

Anyway this is how the new ones look like; sunrise sw xcape impressive edition version 2 (?not sure if v.2 but it seems to be); note the different 3.5mm plug and y-split, theyre black now!

Hello there, I'm new here

 

I just wanted to report that I've had the pictured new build Xcape IE for about 2 months now, without any problems. In fact I recently paired them with the Rocoo-P player to find what I think is the best SQ possible for the price. The sound-stage is phenomenal.

 

My commute is I hr 20 mins each way, and I'm actually starting to wish it was longer. Listening to Ben Frost's By the Throat this morning was mind-blowing.

UPDATE EDIT: I now do experience this problem, but only if i go into the cold outdoors - go figure. Lendmeurears ignored my contact via email. I tried making a hole in each filter with a pin. That solved the problem to some extent, but not fully. Now I've taken them off completely, which appears to have fixed it for now Anyone know where I can get better filters of the same size?
Edited by Wupidoo - 2/24/12 at 11:06am

Crap, I wish I had seen this thread before getting these. I got them from someone here via a trade. I have about 250 hours burn-in on them, and have yet to notice this issue (evidently according to the picture someone shared a few posts ago, I guess I have the first edition of the Xcape IE).

 

So, now I'm thinking its just a matter of time. . .UGGGGHHHHHHH

Edited by Louis8ball - 6/19/12 at 11:10am

I was told they have fixed all the old problems in the later batches, but I never see or hear the new one to confirm whether it is really fixed or not.

Now then, this is retarded.

I did my research, this was my first piece of "high end" audio product and was so excited about receiving it. I did spend more than I had told myself to but after waiting quite a bit the headphones finally came to Italy from Lendmeurears, I did have to pay 13€ since it had been stopped at the customs but still, nothing you can do about that.

I have used them for a week and I was so impressed with the overall quality. Now at the seventh day the left got noticeably lower volume, I have to give it about 30-40% more from rockbox/windows to have it on par with the right one. After one year and five months I thought they had fixed it and the "faulty batch" wasn't being sold anymore, which is why I bough it.

I am so disappointed. I hope it's just a temporary problem, will keep everyone update. I really don't want to wait another month to send them back, wait for them to send them here again and all that  stuff.

I have that model and it's a joke. I spend 80€ on headphones, which is a lot for me but after convincing myself that it's worth it I go for it.

After waiting for one month I receive it and after only 5 days of use this problem presents itself, which they have known about for about a year and a half? Seriously?

How about fix it or if you are that incompetent stop selling them? I'm not going to spend 30€ and wait another month and a half to send them back to them and probably get the same problem.

Yes I'm mad.