UPDATE: I had a talk with Sam, Philips USA Electronics Design Manager. He confirmed the design defect which is why they are silently pulling this model off the shelves. Philips will give you a new "SHL5500" should the cracks be imminent. You will be asked to send your receipt copy via email or fax. Unfortunately, they will only give you the same model and not those "Downtowns" . He also told me that Philips will send you a new headphone for any ear pad damage in the first year of use.
After some 30 minutes of talk, he routed me to customer service so they can get my mailing details. I was given a case number by the representative and they told me I will be receiving a new pair in 2-3 days. Free headphones, free shipping.
Scrutineering in the end turned out good, you can have two headphones for the price of one. Atleast you can glue those hinges beforehand to prevent it from cracking.
Since, I'm getting a new pair. I'll rip this one open for your extra pleasure. But, will it blend? LOL
Atleast the cushion of these headphones are the standard 75mm diameter, I can use them in my other portables.
Edited by alvincapalad - 2/27/12 at 1:27am