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the philips shl5500: natural sounding can. - Page 8

post #106 of 145

UPDATE: I had a talk with Sam, Philips USA Electronics Design Manager. He confirmed the design defect which is why they are silently pulling this model off the shelves. Philips will give you a new "SHL5500" should the cracks be imminent. You will be asked to send your receipt copy via email or fax. Unfortunately, they will only give you the same model and not those "Downtowns" dt880smile.png. He also told me that Philips will send you a new headphone for any ear pad damage in the first year of use.

 

After some 30 minutes of talk, he routed me to customer service so they can get my mailing details. I was given a case number by the representative and they told me I will be receiving a new pair in 2-3 days. Free headphones, free shipping.

 

Scrutineering in the end turned out good, you can have two headphones for the price of one. Atleast you can glue those hinges beforehand to prevent it from cracking.

 

Since, I'm getting a new pair. I'll rip this one open for your extra pleasure. But, will it blend? LOL

1.jpg

DSC_0002.JPG

DSC_0004.JPG

Atleast the cushion of these headphones are the standard 75mm diameter, I can use them in my other portables.


Edited by alvincapalad - 2/27/12 at 1:27am
post #107 of 145
Thread Starter 

^maybe you have a point there.

but how come that yours broke so easily?

i didnt have a problem with mine...still enjoying it.

mine turns 360degrees from that crack youre telling, i just forced it to turn it like that, but before, its like only 180degrees in turn...but mine didnt broke. it can now turn 360 degrees.

 

id be happy to buy their new "downtown", as long as the sq and comfort is the same.

 

another thing, congrats on your new pair of hp from philips!

is it the downtown?


Edited by pinoyman - 2/27/12 at 2:15am
post #108 of 145

I also mentioned if there's difference between the sound signature of this SHL5500 from the Downtowns, The product department admitted that they used the same drivers for the development; however, they made a lot of fine adjustments and refinements to the Downtowns which I look forward to. Tyll of Innerfidelity is one of the headphone reviewers who doesn't get impressed quickly, but seeing his feedback on the Downtowns it must be a very good pair.

 

He also mentioned that the new Philips headphone lines will not support any swiveling features as there have been isolated issues of the plastic hairline cracks. Seeing how Tyll disassembled the Downtowns, you can see it is a unibody style, less movable parts more durable. The SHL5500 is made out of 5 interlocking parts, when one fails everything fails. Being an industrial designer, I scrutinize these things with the smallest details. Currently, I am impressed with the design implementations of the Audio Technicas and the Koss, those headphones were built to last. I cannot see any design weakness with the headphones they design.

 

The Downtowns looks promising. In two days, I'll share my feedback with the Downtowns regarding its SQ, and design built. With their return to the audiophile market, my expectations will be high. I am sure they won't disappoint.


Edited by alvincapalad - 2/27/12 at 4:41am
post #109 of 145

I believe you, Alvin.

You may want to make a new thread for the Downtown. Where did you get them though, Amazon was saying 2 weeks wait time last week?

post #110 of 145

Philips offered me to get the Downtowns straight from them, I had an impression that they were somewhat embarrassed with the design flaw. The order was placed via phone through their presales/replacement parts line. I should receive both SHL5500 and Downtowns through mail in a couple of days.

post #111 of 145

^ Cool. Please let us know when you have some impression to share about the Philips Downtown.

post #112 of 145
Quote:
Originally Posted by pinoyman View Post

^maybe you have a point there.

but how come that yours broke so easily?

i didnt have a problem with mine...still enjoying it.

mine turns 360degrees from that crack youre telling, i just forced it to turn it like that, but before, its like only 180degrees in turn...but mine didnt broke. it can now turn 360 degrees.

 

id be happy to buy their new "downtown", as long as the sq and comfort is the same.

 

another thing, congrats on your new pair of hp from philips!

is it the downtown?




If I am reading Alvin's post correctly, the headphones did not break in normal use.  He broke the hinge to show what he evaluates to be a design defect.


Edited by MarcoGV - 2/27/12 at 1:07pm
post #113 of 145
Thread Starter 

^break it only to show its defect/flaw in the hp's design?

unbelievable...

 

post #114 of 145

^ Look, I view this as a win-win situation.

 

Alvin was generous enough to break his own headphones to show flaws to potential buyers. I appreciate that.

 

Alvin also found out that Philips is kind enough to replace any broken shl5500 for free. So any current or future owners can have a peace in mind, if your shl5500 does break.

 

Now, if you want to sell your used shl5500, Alvin's post is not so beneficial.

 

Talking about breaking headphones to show their design / durability flaws, you should talk to Val at V-MODA (who routinely breaks different headphones, just for testing and improving durability). This breaking part, my friend, is the science of industrial design (please google and read about it).

post #115 of 145

What I meant is:

Breaking and analyzing scientifically is different than abusing.

post #116 of 145
Quote:
Originally Posted by zzffnn View Post

What I meant is:

Breaking and analyzing scientifically is different than abusing.


I appreciate that Alvin took the trouble and time to document his experience and thank him for that.  Still, I would not call what he did "scientific analysis."  Do we have an example of the kind of failure he obtained by breaking the joint in the real world?  Or under controlled conditions simulating the real world?  I suspect I could break a joint on, say, my Beyerdynamic DTX 300p or on my PortaPros, which I have used for many years without trouble, just as easily.

 

post #117 of 145
Quote:
Originally Posted by zzffnn View Post

^ Look, I view this as a win-win situation.

 

Alvin was generous enough to break his own headphones to show flaws to potential buyers. I appreciate that.

 

Alvin also found out that Philips is kind enough to replace any broken shl5500 for free. So any current or future owners can have a peace in mind, if your shl5500 does break.

 

Now, if you want to sell your used shl5500, Alvin's post is not so beneficial.

 

Talking about breaking headphones to show their design / durability flaws, you should talk to Val at V-MODA (who routinely breaks different headphones, just for testing and improving durability). This breaking part, my friend, is the science of industrial design (please google and read about it).




Again, I thank Alvin for sharing his experience and documenting it.  The value issue cuts both ways.  Philips may want to let its $40 headphone die when its (similar and possibly similarly sounding---we still need to have a comparison) $100 headphone is just coming to market.

post #118 of 145
Quote:
Originally Posted by alvincapalad View Post

This isn't a studio monitoring headphone
Nobody, least of all Philips, ever claimed that it was.

What sets the SHL5500 apart from 95% of other headphones in its price class is its balanced, unoffending sound (it doesn't overemphasize bass or highs to the detriment of the sound quality) and excellent wearing comfort. It doesn't have any audiophile or professional pretense. And at around $40, it obviously shouldn't.

Also, please note that this is an on-ear model. You keep comparing it to circumaural models that offer a different wearing and listening experience.
Quote:
listen to a FLAC source David Guetta "Alphabeat" at 0:35, even at electronic drum snares this headphone cracks immediately.
Frankly, this is insane. That entire track has been purposely processed by digital effects to sound crackly and grainy. I can barely think of a track more unfit to demonstrate your point than this one.
Quote:
Tyll of Innerfidelity even mentioned that there is an unnatural sounding of highs present in Philips headphones.
Tyll did not review the SHL5500 that we're discussing here, and which are built and tuned differently from the new $100 Downtown model that he did discuss. Speaking of high frequency reproduction in those, he said: "The treble is somewhat relaxed and artificial sounding, but never strident or harsh. Even though the highs are somewhat lower in level than they ought be, I don't perceive a lack of sparkle in the music. I would say that the resolution isn't particularly accurate, however, cymbals and sibilance tend to get a bit confused and synthetic sounding".

I see no mention there of the type of pronounced grain that you brought up. And yes, in listening critically, I and others do hear flaws as well, which have been discussed earlier in this topic. But they're by far not as bad as you suggest.
Quote:
I am an industrial designer, I know what I am talking about.
I don't think that you are. Dabbling in Photoshop does not make you an industrial designer.

And even in your better, more magnified photo of the swivel mechanism, I still fail to see a hairline crack. I do see gobs of spilled superglue that have effectively immobilized the mechanism though. I think Philips have been very generous in offering you a free replacement, and I'd still be curious to know how you originally managed to damage them, if they were damaged at all before you purposely broke them.
post #119 of 145
Thread Starter 

^beerchug.gif

 

even though the hp's are flawed, i still love the sound of these can.

 

 

lets say:

im an engineer in apple. i would open up an ipod and tell the world how bad their sound is.

would that be enough for the world to believe me on how bad the sound is?

could i prevent the people from purchasing this bad sounding ipods?

i think no.

 

its like that.

what matters is that you share your experience.

and let the world decide for itself.

 

i see no reason to call this can as PERFECT can in their build, it may be flawed but that wouldnt stop me from purchasing another pair.

this can or the downtown.

 

 

 


Edited by pinoyman - 2/27/12 at 8:02pm
post #120 of 145

@ MarcoGV,

I did not say what Alvin did was scientific analysis, pls read my post again. I was saying that breaking test is a part of industrial design that involves quite some science. Still Alvin's comment and pictures will be a nessary part of the lab notebook, if we were to do such a study. If you go by strict scientific methodology, lots of Headfi reviews will fail. Most people do not care for rigorous scientific test in this hobby anyway.

 

@ Pinoyman,

Although some people may not care, Quality of parts and product design may still suggest sound quality to some degree. For example, Older iPods with high output impedance are well known to sound poor when used with BA type IEMs, you can tell by simply looking at FR graph. That is probably because older iPods were not designed with BA IEMs in mind.

 Still, Some people may not care and still like that combo. Ignorance is blessing sometimes.......let us concentrate on music rather than gear, right?

 

Edit: In the end, most people here will probably stop arguing and go buy those Dowtown headphones, then we can start some new arguments here, that is how the cycle goes.....


Edited by zzffnn - 2/27/12 at 8:51pm
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