The ZO2 Has Landed. - Page 35

Over the last few days, we have duly noted all of your comments/criticisms to identify exactly what needed to be remedied. To say the least, the two main points (hiss and line out incompatibility) very much surprised us, as they were not present in any of our prototype versions.  Please understand that these issues were not  intentionally allowed. Therefore Paul, ZO's creator and the inventor of our SmartVektor technology, has been working feverishly to resolve these issues. At this point in time, he has found the source of the problem (both issues are being caused by the same fault), has determined a means of resolving it, and we intend to fix each and every ZO from our first production run. We value the trust you placed in our company through your pre-orders, and we will not rest until our product sounds the way we intended the ZO2 to sound to each and every customer. 

That makes me very happy and confident once again in ZO. So I'm assuming we'll have to pay to ship the product back to you for the modification? Was the issue somehow linked to too high of gain used? I notice my IEMS hiss really bad with high gain.

Quote:

Originally Posted by MizMoxie 

 

Over the last few days, we have duly noted all of your comments/criticisms to identify exactly what needed to be remedied. To say the least, the two main points (hiss and line out incompatibility) very much surprised us, as they were not present in any of our prototype versions.  Please understand that these issues were not  intentionally allowed. Therefore Paul, ZO's creator and the inventor of our SmartVektor technology, has been working feverishly to resolve these issues. At this point in time, he has found the source of the problem (both issues are being caused by the same fault), has determined a means of resolving it, and we intend to fix each and every ZO from our first production run. We value the trust you placed in our company through your pre-orders, and we will not rest until our product sounds the way we intended the ZO2 to sound to each and every customer. 

This just shows how much digiZOid actually appreciates its customers.

 They totally standby their product and unlike some other company's, actually listen and then act to remedy the problem.

Thank You DigiZOid............. you guys Rock!

Quote:

Originally Posted by maguire 

This just shows how much digiZOid actually appreciates its customers.

 They totally standby their product and unlike some other company's, actually listen and then act to remedy the problem.

Thank You DigiZOid............. you guys Rock!

This might ring true if they accept a return/refund on this POS.  My experiences are documented on the other thread.  Over-hyped by not-so-smart members here and an almost entirely flawed product.  I will be happy to get my money back minus return shipping cost.  

Quote:

Originally Posted by Il Mostro 

This might ring true if they accept a return/refund on this POS.  My experiences are documented on the other thread.  Over-hyped by not-so-smart members here and an almost entirely flawed product.  I will be happy to get my money back minus return shipping cost.  

These 'not-so-smart members' came to discover the Zo's flaws no earlier than you, so why play the blame game?  Besides, I don't recall anyone ever having forced anyone else into purchasing the Zo. If indeed it was over-hyped, it was your own decision to purchase said over-hyped product, was it not? I'm sure if allowed the time, they'll rectify the situation for all buyers, and not just a select few.

Quote:

Originally Posted by lee730 

That makes me very happy and confident once again in ZO. So I'm assuming we'll have to pay to ship the product back to you for the modification? Was the issue somehow linked to too high of gain used? I notice my IEMS hiss really bad with high gain.

Lets hold off on all that happiness and confidence until you've got a 'fixed' ZO2 in your hot little hands.

We can talk about prototypes, but I think I might have tested a few from each production batch before I sent them off all over the world - hey, that's just me.

Quote:

Originally Posted by estreeter 

 

Lets hold off on all that happiness and confidence until you've got a 'fixed' ZO2 in your hot little hands.

 

We can talk about prototypes, but I think I might have tested a few from each production batch before I sent them off all over the world - hey, that's just me.

I can't argue with you there. They could have even used headfiers to test this in all honesty. Who better to get an honest opinion than avid headfiers like ourselves :).

Seeing double... slightly updated double.

Yeah. Seems like the gain is a bit too high on the ZO2. My UE4, Denon D2000, Westone 4's, and most of my "on the go" headphones are unusable with the line out of my iPod. Instead I have to use the headphone out, which I don't particularly like using. Also, this sort of negates some of the features I was excited about (line out compatibility and built in volume control on the ZO2.)

Hopefully, they'll eventually add a switch with different gain settings or at least an impedance switch.

Quote:

Originally Posted by PANGES 

Yeah. Seems like the gain is a bit too high on the ZO2. My UE4, Denon D2000, Westone 4's, and most of my "on the go" headphones are unusable with the line out of my iPod. Instead I have to use the headphone out, which I don't particularly like using. Also, this sort of negates some of the features I was excited about (line out compatibility and built in volume control on the ZO2.)

 

Hopefully, they'll eventually add a switch with different gain settings or at least an impedance switch.

 

 

Wow, its unusable on full size cans? That's really bad and a big no, no. What were they using to test this thing out? 600 Ohm Beyers lol.

My guess is that, after the extra week's delay, everyone at DigiZoid was so focussed on getting the v2 shipped that they have just torn the boxes open and started packing them for shipment. Its understandable, but even 30 extra minutes with one unit from that batch ...... ah well - what's done is done.

Quote:

Originally Posted by estreeter 

My guess is that, after the extra week's delay, everyone at DigiZoid was so focussed on getting the v2 shipped that they have just torn the boxes open and started packing them for shipment. Its understandable, but even 30 extra minutes with one unit from that batch ...... ah well - what's done is done.

Just my luck as usual :(. Just got my RMA's Solid State Drive back and the damn thing is already bricked (same issue I had earlier). And now I gotta send the Z0 back on top of that. I sure love my luck with electronics.

Chin up, lee370 - you could have been elected Prime Minister of Greece or Italy. There is always someone worse off.

Quote:

Originally Posted by estreeter 

Chin up, lee370 - you could have been elected Prime Minister of Greece or Italy. There is always someone worse off.

I know, I know :) just for some reason I tend to have a ****-load of bad luck with electronics in general lol. My Dell XPS730 had to be exchanged for an Alienware Area 51 due to constant mobo failures. Then the replacement unit from Alienware was also defective so they had to send yet another unit to replace that on lol. And then I had parts failure on it several times. The story just goes on. 2 defective Sflo2s, 1 defective hifiman unit. Just got the ZO and I know what you mean by the hiss. Its crazy loud. And I thought my UHA4 amp was bad on high gain. Its nothing compared to this. I also notice there's not enough headroom on the volume control. Using the Line out on your T51 or Hifiman is definitely out of the question. Almost blew my ear drums just attempting this! Be forewarned a powerful source will destroy your ears ;). On a plus side, if you can get passed the his, the little device is actually quite nice. It does fill the sound stage and brings that balance and musicality that you just don't get alone. Digizoid please take note of my comments. So the gain seems to be a factor in this, not sure about the volume control but there needs to be a way to have more headroom or the sources will be limited. I'd rather just use the Digizoid with my Hifiman via line out if possible, but currently there is no way possible to do this as the 601 is too loud through its line out.

Quote:

Originally Posted by dfkt 

Seeing double... slightly updated double.

You got your Zo2!

Keen to read your impressions/review on ABi dfkt.