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Old Audioengine A5 massive pops, crackle - Page 5

post #61 of 64
Quote:
Originally Posted by happel View Post
 

I had the same problem-twice. I do suggest contacting Audioengine support. They were very helpful and responsive. I sent my speakers back for repair or replacement for a reasonable fee since they were out of warranty.

You sent it back for a repair with a fee for a KNOWN RECURRING fault?

I don't know about you, but where I'm from, that's a crime.

 

If these loudspeakers were cars, they'd all be recalled by now, and all of them would be serviced for free.

I can't believe how many people are being so nonchalant about this.

post #62 of 64

Heads up: Audioengine USA advised me to contact the store i bought them (the Netherlands). They contacted the distributor and offered me to replace the A5 with the new A5+ for an extra € 109,-. I think that's a pretty good deal, the old A5's were about 5 years old, after all. I hope the A5+ won't have the same issue, but i'm confident it won't since it seems to be a redesign with large cooling ribs at the back.

post #63 of 64

Mine just died after 5 years.  Pretty sure it was due to the heat.  Seems like the new heat sink on the a5+ should solve the problem...Not sure if I'll try to get it repaired since they will inevitably fail again due to the heat sink problem.  

post #64 of 64

My 6 years old Audioengine 5 also developed problems like crackle, massive pops and "blow into microphone" sounds

These happens as soon as any song is played.

Unfortunately, we do not have audioengine service in India.

 

So, I got it repaired from other sources. Here are some details which may help other A5 users.
The below is my assumption - please correct if you see a mistake.
There are two circuit boards in the audioengine 5. The left one seems like the preamp. It has two voltage regulators, some 8-9 solid caps and other caps. The right one may be the power amp (caps like 475j 100v are present here).
I can see repair was carried on the left board only. The right board is untouched.
Looks like 4 capacitors are changed and a resistor also added.

 

 

 

 

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