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Old Audioengine A5 massive pops, crackle - Page 5

post #61 of 62
Quote:
Originally Posted by happel View Post
 

I had the same problem-twice. I do suggest contacting Audioengine support. They were very helpful and responsive. I sent my speakers back for repair or replacement for a reasonable fee since they were out of warranty.

You sent it back for a repair with a fee for a KNOWN RECURRING fault?

I don't know about you, but where I'm from, that's a crime.

 

If these loudspeakers were cars, they'd all be recalled by now, and all of them would be serviced for free.

I can't believe how many people are being so nonchalant about this.

post #62 of 62

Heads up: Audioengine USA advised me to contact the store i bought them (the Netherlands). They contacted the distributor and offered me to replace the A5 with the new A5+ for an extra € 109,-. I think that's a pretty good deal, the old A5's were about 5 years old, after all. I hope the A5+ won't have the same issue, but i'm confident it won't since it seems to be a redesign with large cooling ribs at the back.

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