Head-Fi.org › Forums › Equipment Forums › Cables, Power, Tweaks, Speakers, Accessories (DBT-Free Forum) › Old Audioengine A5 massive pops, crackle
New Posts  All Forums:Forum Nav:

Old Audioengine A5 massive pops, crackle - Page 4

post #46 of 50
You can get passives from Parts Express. Have him check what the cut-offs are on the A5 (and also the impedance of each driver), then buy one with the high pass at the same frequency or slightly higher, for drivers with the same impedance.
post #47 of 50

Oh! Good call! I’d forgotten about them. And $25 isn’t too bad.

 

Still, I probably won’t, unless hacking up the board doesn’t work. If these were ever gonna be top-notch speakers, or if my application were critical, I’d probably put in the $ and effort to make them shine. (I’d go whole hog if they were Mackie HR824’s for example.) Ditto to get them back to active, with a direct iThing input, handy volume knob, etc.

 

But they aren’t. And I don’t need much more than what they were designed to be, which is a pretty good to good set of working desktops, cheap and easy as possible.

 

Speakers are 8ohm, probably crossed over at 3500 or so, but that's just a guess. 

post #48 of 50

Hi All,

 

I work for Audioengine.  We wanted to provide the head-fi community with an update on this and clear a few things up.  
 
Like Brady mentioned early on in this thread, we have seen a few A5s come back with these symptoms and we've been taking a close look at them.  So far though, through our evaluation we still haven't found the cause to be a consistent, specific, component failure.
 
We've seen exactly 0 cases of similar symptoms in A5+s, which have been on the market since 2011.
 
If you're set is exhibiting these symptoms here's what you should do:
 
First contact us at support@audioengineusa.com.  We can help you troubleshoot to make sure the issue is not something else, more easily resolved.  You'd be surprised how many customers contact us referencing this thread, only to find out the issue was a dirty volume pot, or a loose connection; corrected respectively by turning the knob a few times and/or swapping out interconnect(s).
 
If you've gone through troubleshooting and your still having trouble:
 
Inside the US, continue contact with support@audioengineusa.com.  We are the service center for the US, so we will be able to help you out one way or another.  We offer a 3 year warranty on all our products, and offer fairly priced flat rate repairs for all our products outside the warranty.
 
Outside the US, the first thing you should do is contact your local distributor.  You can find a complete list of Audioengine distributors here: http://audioengineusa.com/resellers/Distributors
Each distributor manages their own warranty period/terms.  So check with them to see if your eligible and what you need to do to submit a claim.

 

 

 

Quote:

Originally Posted by maroon View Post
 

Oh! Good call! I’d forgotten about them. And $25 isn’t too bad.

 

Still, I probably won’t, unless hacking up the board doesn’t work. If these were ever gonna be top-notch speakers, or if my application were critical, I’d probably put in the $ and effort to make them shine. (I’d go whole hog if they were Mackie HR824’s for example.) Ditto to get them back to active, with a direct iThing input, handy volume knob, etc.

 

But they aren’t. And I don’t need much more than what they were designed to be, which is a pretty good to good set of working desktops, cheap and easy as possible.

 

Speakers are 8ohm, probably crossed over at 3500 or so, but that's just a guess. 

The A5 uses 4 ohm drivers.  I don't have any info on how the crossovers are designed though.


Edited by DanielP - Yesterday at 12:55 pm
post #49 of 50
Quote:
Originally Posted by DanielP View Post
 

  You'd be surprised how many customers contact us referencing this thread, only to find out the issue was a dirty volume pot

If it was a dirty pot I'd probably be so disappointed I'd just get a refund anyway. 

That kind of stuff normally only happens after 5-10 years, usually much more. 

post #50 of 50
Quote:
Originally Posted by GREQ View Post

 

If it was a dirty pot I'd probably be so disappointed I'd just get a refund anyway. 

That kind of stuff normally only happens after 5-10 years, usually much more. 

I mention this because it's one example of a very easy to fix issue that could be mistaken as this "wind noise" issue, due to similar sounding symptoms.

 

We wouldn't expect something like this in a new factory fresh product either, but dust can accumulate in any analog potentiometer over a period of time.  The time frame depends heavily on the environment.  In general though, I think your 5-10 year estimation sounds about right.  Keep in mind that the A5s were made from as early as 2005.  We replaced them with the A5+s towards the end of 2011.

 

In any case, this isn't usually a huge deal.  Most of the time it's easily remedied by quickly rotating the volume knob from 0% to 100% about 20-30 times.

New Posts  All Forums:Forum Nav:
Head-Fi.org › Forums › Equipment Forums › Cables, Power, Tweaks, Speakers, Accessories (DBT-Free Forum) › Old Audioengine A5 massive pops, crackle