Cool. Of course, it may not be as fool-proof as it may seem. Case in point:
- Recently I sold 4 graphics cards on ebay and the buyer claimed that they were damaged and sent them back.
- Meanwhile he sent me an message on ebay messages saying that he decided to only send 3 back, instead of all 4 like Paypal asked him to.
- Paypal refunded the buyer the full amount for all 4 cards and I'm sitting here with 3.
- So I file an appeal. I open the package in front of the UPS store manager so they can see I only had 3 cards.
- Paypal sent me the same email they sent you, so I got the UPS store manager to fax in a statement confirming only 3 came back.
- Then I pointed Paypal to the ebay messages where the buyer said he's only sending back 3.
- You would think that's enough evidence for the appeal but they're been nagging me for 2 weeks about getting a police report.
- Trouble is I can't get a police report because it was shipped between states and it's out of NYPD jurisdiction. They don't care, Paypal still wants the report.
- So all in all, they're giving me a really hard time about this appeal EVEN if I provide them with the documentation they require.
- Hopefully you won't have as much trouble [being] a buyer.
Edited by sphinxvc - 9/25/11 at 8:33am