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Dakmart Real of Fake

post #1 of 18
Thread Starter 

SO i have read that dakmart.com is a shady dealer even though they are authorized on sennheisers website 

Has anyone got the IE8's from there and if so were they real or fake???

 

 

post #2 of 18
Quote:
Originally Posted by jacobap100 View Post

SO i have read that dakmart.com is a shady dealer even though they are authorized on sennheisers website 

Has anyone got the IE8's from there and if so were they real or fake???

 

 



If they are authorized, it would most likely be real ones...

post #3 of 18
Thread Starter 

yeah but they are refurbs and there are TONS of complaints online

post #4 of 18
Quote:
Originally Posted by jacobap100 View Post

yeah but they are refurbs and there are TONS of complaints online



Hm...  Then I would probably look elsewhere.  Refurbs don't get that good of warranty to begin with.

post #5 of 18
Thread Starter 

no it says full sennheiser warranty

post #6 of 18

If it has a full warranty, I would just go for it. If they break, Sennheiser will probably just send you a new pair. That's what they did for me anyway, wasn't refurb, but still.

post #7 of 18
Thread Starter 

ok sounds good

post #8 of 18
DAK used to be a great company. They even had retail stores and lots of good deals of electronics.

Then (IIRC) the owner sold out and the company died. He later tried to resurrect it, but it hasn't gone well. Too bad. DAK was good back in the day.
post #9 of 18

I asked a similar question in the Denon AH-D7000 thread and fatcat28037 replied with this helpful link: http://www.resellerratings.com/store/Dakmart

post #10 of 18

I ordered both the HD380, HD555 the IE8 and they arrived to my house within a week in refurbished condition. I do agree the website looks very suspicious, but I called sennheiser and they are indeed their refurbished authorized dealer. As far as i know, i didn't have problem ordering well priced sennheiser headphones from them.

post #11 of 18

I recently purchased some HD 650s from Dakmart, refurbished from Sennheiser with full warranty. The product smelled new, looks brand new and seems to perform perfectly. I think people need to consider that a refurbished unit can be 100% of the performance/quality of a non-refurbished stock unit. There are always some units that fail quickly, perhaps nothing more than a failed solder point. The headphones go back and become refurbished, now you save money. If the units from Sennheiser are refurbished they were returned within the original warranty period and my understanding is that with electronics, if they fail in the warranty period, on average it happens early. Regardless, if Sennheiser refurbishes the unit, warranties it fully then you can rest assured that the unit will perform just as if you bought it from a retail outlet somewhere at full retail markup. My experience with Dakmart was perfect. The item shipped quickly aqnd came on time in exactly the condition I expected. I am a staisfied customer. I had tried to buy a 650 from the community here, but at the time there were no listings where the sellers responded to my PMs. Of course a few days after my order with dakmart, a few 650s appeared here for sale. Go figure.

post #12 of 18

the dakmart warranty is 30 days on refurb stuff from what everyone says

post #13 of 18

Perhaps, but that is normal by law, the Sennheiser warranty is full term unless I am missing something. Many states and provinces have regulations that instruct sellers to be the place to accept returns if they happen in the first 30 days, after that period the buyer must use the manufacturer.

post #14 of 18
Quote:
Originally Posted by TIMITS View Post

I asked a similar question in the Denon AH-D7000 thread and fatcat28037 replied with this helpful link: http://www.resellerratings.com/store/Dakmart


Yeesh... That certainly dissuades me!

 

Some guy got his card number stolen! Probably not a good idea to use a primary credit card with Dakmart. The 'ol double debit card routine is safer.

post #15 of 18

Well, I have to say this might be a big coincidence, but a few days after my purchase my credit card information was also compromised and some fraudulent charges went on the account. Now in all fairness, this does not mean that Dakmart is the source for sure. I had also recently made a few small purchases from CD Universe and a used CD store through Amazon. There are also many places and steps along the way that expose your credit card information. I used PayPal with Dakmart so unless I'm mistaken, they don't actually get your credit card information. Let's face it, once you put your credit card information out there, it is ripe for being compromised. PayPal itself may get hacked and they won't tell people, or perhaps not even know. I read that post in the above link and based on what the guy is saying there is no way he can be sure when or where his card got compromised. Perhaps like me he had used his card online before (likely) and his number was out there for the picking. If we shop online, we risk fraud, simple as that.

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