Originally Posted by melomaniac
well, it's a little like giving up on people... some maintenance is always going to go into making things work ;-)
Haha! Sort of. Small firms like the one I'm in don't give up on people, we fire them, if they are not trainable. Overall I'd have to say that our people have been more a lot reliable (including typical turnover) than our current machines. Our employees make few make mistakes, and when they do, it's because they've been thrown a curveball - and that's management's mistake for putting them into a situation where they would get into trouble. I just find it odd that these ancient Toshiba's, Fujitsu's, and even HP's we purchased in 2002-2004 have lasted for so much longer with fewer issues.
Originally Posted by appophylite
, they locked all the computers with specific images and then further lock personnel out of administrative rights so you can't even install your own programs on it.
Yeah, I've thought about telling our IT guy to restrict local admin, but that presents another set of issues which you just mentioned. We've resorted to policies and procedures which we periodically manually certify. A few years ago, I found out one of our guys was running some sort of music player with Limewire built-in. When one of our clients (not us!) detected this crap on this laptop, I almost pulled off a Darth Vader on him, especially since he claimed he didn't know and that he only listened (err, illegally downloaded) to latin and classical music. It was made absolutely clear to him during his annual performance review (which I hate doing and almost always just sort of throw away,) that he would be fired if he ever violated computer policy again. Since then, it's been trouble free.