i bought a pair of beats Solo, after one week, the right ear stopped working, below you can see the request i sent to customer service and the reply (i leave in Israel)
I purchased a set of beet solo and one week after i got it the right head set stopped working. im in Israel. Kindly advice where can i get support/warranty/retailer ?
BTW im very disappointed from the quality here of the headphones, there was no unusual usage or any extreme conditions7
here is the reply
Thank you for contacting Beats by Dre Support with your questions.
My name is Lianna, and I'll be assisting you today.
I apologize for any inconvenience this may present, however we are not currently able to set up warranty claims outside of the US or Canada via email.
We do not have a warranty repair service available in Europe, Asia, or South and Central America. Europe will have a service center available shortly, and other countries will be announced soon.
We know how frustrating it can be when your headphones or speakers are not functioning and you must wait.
Beats sincerely appreciates your patience as we work to implement this process for you.
You can find your countries customer support line at http://beatsbydre.com/Support/Support,default,sc.html