I got my UM customs (with additional drivers) from a warranty repair back today. The problem was that one of the units (right) had a loose socket which caused it to fall off the cable and crack. They've fixed it.
It took a long time, mostly because of postal issues on their end and then having to send new impressions, so I got them back half an hour ago, over 3 months later. My warranty is out now, but I have another problem and don't want to send them to China again.
Basically, the left socket is not deep enough. I tried with my old cable and with a new one (both Westone ES3) but it's the same - there's a gap of a few millimeters and I can see the gold pins. I also tried with the broken plug on my old cable, which has just one pin, in case that helped, but it's just the same.
This also means that it's loose, and I don't want to have the same problems as before.
The left unit was fine previously, which means they've worked on it - maybe a reshell (hard to tell because they're plain) or maybe something else.
I can't afford a reshell right now (plus impressions and shipping) and would be annoyed if I had to do this, because they should have checked before dispatch.
Can anyone suggest something I can do myself?
I tried trimming the pins (on an old cable) and it gets rid of the gap but it's still too loose - the slightest touch and it comes off.
Also, I will only use glue as a last resort because these cables don't lost forever - even if they don't break, the slider becomes loose within a year or two, and the slider is important in how I wear them.
P.S. Does anyone have a link to buy plugs for DIY customs cables. I remember a thread or post from over a year ago and but can't find the bookmark. Thanks!
Edited by Aeneas - 8/18/11 at 3:44am