Personally I'm a customer of the AudioHub since the v4 cable.(fairly recent)
From his new products and developments.. I'm a huge supporter.
People told me that he can be a little snobbish, I didn't take much notice until now.
I read his post here:
http://audiohub.com.sg/blogpost/the-wanna-bes-who-just-talk-too-much
It's not right that a company starts insulting an individual, and flaming an individual on the company's website?
Read on for more information..
http://deluxeforums.hardwarezone.com.sg/showthread.php?t=3360082
Here's a mini-Singapore forum. It's not easy to enter the audiophile forums, as one does not know the market that well yet. Anything he/she says or do can get flamed, especially if it's a Beats by Dre product.(especially in SG)
And here's some reponses he gave to an honest forumer, who never insulted him or his products.
"Oh I got some free time now to enjoy my fostex listening to yanni live in acropolis, so I shall respond to your juvenile trolling.
you know what.. if you have the guts the troll.
Be there at the bencoolen from 10 am to 6pm - if you want my number, simply PM me =)
cut me the elitist bull**** already.. if you want to come just ask.
Don't have to act from the a high horse and throw your moral crap at me just because you feel left out.
I represent a community with vested interest that they be taken care of - I don't simply invite others to taint it just because of money.
You know why? because I care for them and don't want wanna-be's whom they complain to me and also whom don't get what this hobby is about but talk so much on forums, affect their personal experience which they enjoy and treasure alot.
So now tell me which shop does that for their client?
And that my friend, is why they pay me their hard earn money to service them and trust me with my recommendations and advice..
you jelly?
I'll be waiting for a person who will be there named bithead. I've invited my suppliers and all my top customers will be there, you can mock me infront of them.
So if you wanna start something, make sure you finish it.
If not don't make me call you bluff and show you how much BS you really are and school you on how to be a troll.
Now you shall see why it is a cartel, and what it is capable of.
The venue is a service apartment on loan to me from a customer and also with a high end customer flying in from malaysia to join us.
So are you going to call out to mommy for being too unfriendly, or you're gonna be a big boy.. oh btw I've invited Signeo SEA senior representative whose company owns the brand Soul to be there, you can tell him in his face, how much soul suck too.
I'll be waiting...
"
and
not sure how much customer service is important to you guys, but for me, it's a turnoff when the boss provides poor customer service. especially when it comes to pro-audio and personal projects. that, is an ultimatum and i will definitely not purchase anything from AudioHub anymore.
Service can always be improved no matter how good one gets.
