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Bowers & Wilkins C5 - Page 3

post #31 of 32

How much did you want for them?

post #32 of 32
Quote:
Originally Posted by jeremy205100 View Post
 

I had a cabling issue with mine too. I still had 3 months left in the warranty so I got a replacement. I would try contacting them and asking if they'll give you one. On the apple store website it has a 3 star review because everyone has one earbud stop working due to cabling defects. So it seems like it's a well known issue. I am interested in knowing how they respond so please keep us updated.

 

I've contacted B&W via their Facebook page, someone from their customer service team did email me. Sent them come pictures etc. However because they are 7 month outside the warranty they are unwilling to provide me with a replacement pair. Little disappointed, but I can understand. I'm sure if they were only a month or so, I'm sure they would have replaced them. 

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