Could you not ask m fidelity to repair it?
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Topics Discussed
- categoryCustom In Ear Monitors
- categoryIn Ear
- brandStarkey
- itemStarkey SA 43
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M-Fidelity (formerly Starkey Norway) SA-43 Custom IEM Review: Expansive Space + Options - Page 7
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Possibly, but I'm sure it's not cheap. Basically a re-shell. Waiting for a response from Starkey.
- Swimsonny
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oh fair enough! Well i highly reccomend against taking the Tunz as a replacement!
Yeah, I'm not trading them in for Tunz, even if I have to fix them myself.
- Swimsonny
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good call!
Apparently Starkey is sending them to M-Fidelity for repairs and picking up the tab. Phew
- average_joe
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Great to hear!
- Swimsonny
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Recieved my SA-43 an errr. the right channel is very quite in comparison, so looks like they will be going back. A shame as fit was darn good!
- x5_spoonman
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I have the same problem. The right channel volume is lower than the left. I have sent it back to Norway and they will ship it back soon. This was after weeks of trying to get the UK division to fix the problem, but they did not succeed stating that there was no problem to begin with! They tried their best though.
Starkey have good customer service though, they are quite helpful.
Hoping the problem is now fixed and the fit is also good.
- goodvibes
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They're probably working fine but your ear is (partially) blocking a bore. It's not uncommon even in a comfy fit. That the local guy isn't aware of that is rather discouraging.
- Swimsonny
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Mine is certainly faulty, it is not a slight difference but major and you can hear the left monitor playing when not in your ear but the right one is always dead silent. If x5 is having the same problem it is not because your ear is blocking but your correct in saying that is a possibility!
- M-Fidelity (formerly Starkey Norway) SA-43 Custom IEM Review: Expansive Space + Options
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