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I get zero emails from Head-fi? - Page 2

post #16 of 33
7/28/11 at 1:55pm

Odd.  I'd suspect that if the gmail account works fine and the Apps account isn't getting the same email, it maybe an issue in the Apps account.  I still have a request in for investigation, though.

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post #17 of 33
7/29/11 at 7:16am
Quote:
Originally Posted by joe View Post

Odd.  I'd suspect that if the gmail account works fine and the Apps account isn't getting the same email, it maybe an issue in the Apps account.  I still have a request in for investigation, though.


my gmail has stopped getting the weekly and daily subscribed to updates.
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post #18 of 33
7/29/11 at 9:06am

sorenslim and svyr -- 

 

I've just sent both of you test emails.  Let me know if you received them.

 

Edit: Sorenslim, I got an error sending to your Apps email address -- DNS Error: Domain name not found

 

Edit 2: Thanks for the reply, svyr.

 

 

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post #19 of 33
7/29/11 at 9:16am
Thread Starter 

Sounds like there's a DNS error somewhere - Are you able to access www.sorensiim.dk?
 

Quote:
Originally Posted by joe View Post

sorenslim and svyr -- 

 

I've just sent both of you test emails.  Let me know if you received them.

 

Edit: Sorenslim, I got an error sending to your Apps email address -- DNS Error: Domain name not found

 

Edit 2: Thanks for the reply, svyr.

 

 

 

 



 

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post #20 of 33
7/29/11 at 9:19am

Yes.  I can access www.sorensiim.dk.  

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post #21 of 33
7/29/11 at 9:56am
Thread Starter 
Quote:
Originally Posted by joe View Post

Yes.  I can access www.sorensiim.dk.  

 

 



Looks like the mail server is having some issues then... Can you ping aspmx.l.google.com?

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post #22 of 33
7/29/11 at 10:13am

It's pinging fine for me.

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post #23 of 33
8/1/11 at 7:43am

If you are still having issues, please make sure to whitelist the following email addresses to make sure that the messages aren't sent to spam:

 

 

notifications@head-fi.org
head-fi@head-fi.org
subscriptions@head-fi.org
 
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post #24 of 33
8/1/11 at 8:18am
Quote:
Originally Posted by joe View Post

If you are still having issues, please make sure to whitelist the following email addresses to make sure that the messages aren't sent to spam:

 

 

notifications@head-fi.org
head-fi@head-fi.org
subscriptions@head-fi.org
 

i got one about 24h ago, but nothing since. and no i check the spam box
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post #25 of 33
8/1/11 at 9:55am

Same problem here. I get notifications for a few days, then it just drops off the radar.

I check my spam box too. Nothing there.

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post #26 of 33
8/1/11 at 10:15am
also, once again, is there an equivalent page on head-fi in the profile? (or is it http://www.head-fi.org/users/subscriptions/index/action/edit ? )
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post #27 of 33
8/1/11 at 11:07am
Thread Starter 

Nothing in my spam box either... That was the first place I looked. Sounds like your mail server is having som dns issues.

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post #28 of 33
8/2/11 at 7:37am

i am facing the same problem, my custom domain is hosted on google apps and i cant get any update from head-fi, not even the verification email when i change my email address. Once i change it back to standard gmail account, i get the verification email almost instantly.

 

If any of the site admin need me to assist in conducting any testing, please PM me. I have admin rights on my domain and can make changes to stuff such as MX records and so.

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post #29 of 33
8/2/11 at 8:25am

I've tried with Gmail accounts and Apps for domain, and I haven't had any issue receiving email from Head-Fi.  Mail issues can be tricky to track, so I'm working with the Huddler guys to see if we can find out why things may be awry.  I'm also looking into Apps for Domain to see if there's anything I can find on assistance on this issue.

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post #30 of 33
8/2/11 at 12:34pm
Thread Starter 
I just got a notification e-mail from Head-Fi! Yay!!
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