Well, had some issues with my E500s, had the housing split a bit.
Called up shure to find out how much to repair. I got to a Service rep, who barely sounded like he was awake. I began to explain my problem, he then directed to me to the web site. He asked to print out a form, mail in my headphones with a check or MO for $240.......$240!!!!!!!!??????
I explained to him that its just the cable housing. He told me that they dont fix their cables. Is this true? I could of sworn people have had their cable housing fixed from shure.
Honestly, they cant fix a $400-$500 set of IEMs? They make us pay more to replace them? Anyone else experience this?
Im not buying another Shure product again....greedy bastards.