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French customs,uhhh LOST PACKAGE!

post #1 of 10
6/21/11 at 4:32pm
Thread Starter 

I have a package that was sent out April 18, and it has not reached my buyer! I dont know what to do??? I talked to USPS (it has no tracking,im dumb) and it has left the country, so their is not much they can do. The buyer has filed a dispute with PayPal (my first, and last transaction with them) and they are wanting me to pay the $500+ to them. I need to get my package back or something. Ive tried to call the French embassy, but they just direct me to the website. Im extreamly fustrated, and this has been my first promblematic transaction.

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post #2 of 10
6/21/11 at 5:17pm

You've basically got no recourse, especially with no tracking. What Paypal would do is probably refund the buyer for the transaction, nothing more.

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post #3 of 10
6/23/11 at 4:51pm
Thread Starter 

This sucks, and their is no way i can get it back from French customs? Their is also no one at the French embassy that can transfer me to customs.

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post #4 of 10
6/24/11 at 3:49pm

no tracking and i assume no insurance?

 

your pretty much screwed then

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post #5 of 10
6/24/11 at 6:06pm

It sucks, dealing with customs/without tracking number is a disaster. There's nothing to do. 

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post #6 of 10
6/25/11 at 6:48am

Did you offer the buyer the option to pay extra to purchase tracking and insurance? If you did and the buyer declined to save a few bucks you should show the evidence to PayPal. May or may not work but it is worth a try. I have gone through this although in my case I had purchased the tracking and insurance, regardless I do not ship overseas unless I know the person.

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post #7 of 10
6/25/11 at 6:53am


 

Quote:
Originally Posted by cifani090 View Post

I have a package that was sent out April 18, and it has not reached my buyer! I dont know what to do??? I talked to USPS (it has no tracking,im dumb) and it has left the country, so their is not much they can do. The buyer has filed a dispute with PayPal (my first, and last transaction with them) and they are wanting me to pay the $500+ to them. I need to get my package back or something. Ive tried to call the French embassy, but they just direct me to the website. Im extreamly fustrated, and this has been my first promblematic transaction.



Did you buy insurance and if you did not you learned a lesson. You cant send anything overseas without insurance. A Custom inspector may be enjoying the item. If you bought insurance file a claim.

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post #8 of 10
6/28/11 at 4:55pm
Thread Starter 

 

Quote:
Originally Posted by mrarroyo View Post

Did you offer the buyer the option to pay extra to purchase tracking and insurance? If you did and the buyer declined to save a few bucks you should show the evidence to PayPal. May or may not work but it is worth a try. I have gone through this although in my case I had purchased the tracking and insurance, regardless I do not ship overseas unless I know the person.


The buyer could of had whatever he wanted, i would of been more than happy to abide. Im going to scan the customs receipt and the regular receipt and send them to PayPal and the buyer.
 

Quote:
Originally Posted by Frank I View Post


 



Did you buy insurance and if you did not you learned a lesson. You cant send anything overseas without insurance. A Custom inspector may be enjoying the item. If you bought insurance file a claim.


You better believe i learned a lesson
 

 


Edited by cifani090 - 6/28/11 at 4:56pm
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post #9 of 10
7/4/11 at 3:35pm

you can try calling the customs at the main airport in Paris: +33.148626285, not sure they'd speak english, though.

 

FYI, all parcels from USPS get a new internal tracking number as soon as they reach France..even the cheapest USPS "first class mail" does.

 

if you have the LC_US USPS tracking number, the french post office should be able to track it and give you their internal number.

 

you can try to reach them at +33.969397398(not sure it'll work from abroad, though).


Edited by leeperry - 7/4/11 at 3:37pm
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post #10 of 10
7/4/11 at 9:36pm
Thread Starter 
Quote:
Originally Posted by leeperry View Post

you can try calling the customs at the main airport in Paris: +33.148626285, not sure they'd speak english, though.

 

FYI, all parcels from USPS get a new internal tracking number as soon as they reach France..even the cheapest USPS "first class mail" does.

 

if you have the LC_US USPS tracking number, the french post office should be able to track it and give you their internal number.

 

you can try to reach them at +33.969397398(not sure it'll work from abroad, though).


I'll have to try that, thank you very much!

 

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