Well, I did decide to e-mail them again, telling them how I felt. Which is when they told me that my headphones shipped, and were already at the post office, a week ago. When asked why they didn't tell me, they said their website is having problems updating statuses. I mean if the website was down, it'd be nice to get an e-mail from them telling me when they were going to be shipped, instead I have to continually ask about it. I'm thankful I don't have to send them back for a refit, but this whole ordeal has soured me on JHaudio. They've absolutely lost me as a customer.
- 150 Posts. Joined 7/2005
- Location: Vancouver, BC
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