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1964 EARS V6 Thread - Page 56

post #826 of 931

What do you mean, your order is showing? Can you track it somehow?

 

-J

post #827 of 931
Yeah, the email I got after placing my order contained a link for checking my order status.
Edited by hejjafish - 12/2/13 at 12:48pm
post #828 of 931

I didn't, looks like this is just for rush orders...Too bad, that would be exciting! I'll email them tomorrow. Which option did you go for? I went for V6-Stage, 64 inch clear cable, smoke color, simple artwork (my initials) and recessed sockets.

 

-J

post #829 of 931
Yeah I would email them and ask for a link. Mine has a disclaimer stating most changes in progress occur in the last few weeks. That seems to suggest it's not just for rush orders.

I went simple, all transparent blue with the side modern logo in black and a black cable.
Edited by hejjafish - 12/2/13 at 2:49pm
post #830 of 931

Thanks, I will ask them for an update! Ohhh the waiting game…It's gonna get rough for the last week now...

 

-J

post #831 of 931
I never got any kind of link for that when I ordered either.
post #832 of 931

Hmm, maybe it's something new they're doing.

post #833 of 931

I emailed them earlier about this, so will post back when I get a response.

 

-J

post #834 of 931

So, I got two emails back. The first one was to let me know that they're scheduled to ship mine on 10th, so I'll get them on 16th. 

The second one was a confirmation of the order with a link to check the order status! So indeed they added this. Mine are currently at "Faceplates applied", so artwork is being applied. After that, Alex says they just have to go through buffing, packaging, testing and shipping out. Awesome! See screenshots below.

 

 

post #835 of 931
Yep, that's what mine looked like.

On an exciting note mine were shipped yesterday! They'll be here Friday. I can't wait.
post #836 of 931

That's awesome! Wish I'd get mine in the next couple of days, but I guess I'll have to wait another week or so...Ahh. Post pics when you get them!

post #837 of 931
Everyone keeps raving about 1964 Ears customer service but I realised they reply very slowly when it comes to email correspondence.
post #838 of 931
Quote:
Originally Posted by guitargeek View Post

Everyone keeps raving about 1964 Ears customer service but I realised they reply very slowly when it comes to email correspondence.

 

yes, their customer service is very slow... that's why i correspond directly with their CTO. Quick reply and excellent service. My case arrived with some damage, and he sent another one the next day, I didn't received the 2nd case after a month+ which was probably lost in the mail and he sent a 3rd one with tracking number this time. And now i'm a happy customer =)

post #839 of 931
Quote:
Originally Posted by Levanter View Post
 

 

yes, their customer service is very slow... that's why i correspond directly with their CTO. Quick reply and excellent service. My case arrived with some damage, and he sent another one the next day, I didn't received the 2nd case after a month+ which was probably lost in the mail and he sent a 3rd one with tracking number this time. And now i'm a happy customer =)

 

What is CTO? How do I go about contacting him?

post #840 of 931

Response time varies for me. I've gotten replies within the day and also some where it took a few days but they will help you out with what you need.

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