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For Sale: JH16

post #1 of 3
Thread Starter 
This Classified is Closed

For Sale:
JH16

Will Ship To: Anywhere

 6 weeks old.  Cannot seem to resolve fit issues in one ear.  JH has supposedly done all they can do.  I think they need to be completely re-molded frpm scratch and I am just too frustrated with the whole experience.  Would rather cut my losses and be done with it.  Should have stopped upgrading at W3/JH5.


Edited by Spyro - 5/28/11 at 1:21pm
post #2 of 3

Just for a contrast, my Future Sonics MG6Pro had serious fit issues, too. David at Future Sonics first did a re-fit twice on my description. When that didn't work, he remade the pieces entirely. By the way, the first re-fit was out of the free re-fit time due to some mail delays, David said no problem, he would make sure I got the right fit.

 

When even that didn't work, he worked with the audiologist (an FS-recommended audiologist, who cost a bit more) and I got a free new ear impression (two impressions, one with larger bite block, one mouth closed) and David used these to compare with the old mold.

 

Now, I have an excellent fit. It took a while, but I disagree with the man-babies who have cried on other threads about custom work not happening exactly as quickly as they like (i.e., a week or two later). I think that the process of open and honest dealing, working with me and making sure I'd be happy was excellent.

 

I'm not a fanboy so I'm not saying that anyone should buy the MG6Pro (no earphone is right for everyone), just giving an example of how I think customer service should be.

post #3 of 3
Thread Starter 

SOLD.

 

Going unamped, I just find JH16 a more refined sounding JH5.  Perhaps a 20% improvement.  The experience made me realize how great JH5 is.

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