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Beware of Mp4nation it doesn't fulfill orders

post #1 of 16
5/25/11 at 1:53pm
Thread Starter 

Dear Friends,

I ordered earphones six weeks ago, no shipping date, no earphones. They did, however, take my money. If you want your merchandise don't order from Mp4nation

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post #2 of 16
5/25/11 at 2:01pm

They take a while, but it eventually gets here. What did you order? A lot of there headphones were backordered especially if you are talking about their brainwavz series.

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post #3 of 16
5/25/11 at 2:21pm

it took 2 months for my order to arrive

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post #4 of 16
5/25/11 at 2:23pm

I've had nothing but pleasant experiences when shopping @ mp4nation.. The only times it took a while for my items to arrive was when I ordered a pre ordered item so I knew shipping time would take a while.. If the item I ordered was in stock their shipping times were quite adequate.. Many times mp4nation ships out the item quite fast however it takes Hong Kong Post forever to process the item which mp4nation as no control over..

 

Was the item you ordered a pre order item or was it in stock?

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post #5 of 16
5/25/11 at 2:35pm

I really hope it doesn't take 2 months for my Fiio L3 and E5 to come in. 

Only time will tell.

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post #6 of 16
5/25/11 at 2:38pm

Have you talked to them & are they responding in a reasonable amount of time, 2-3 days?

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post #7 of 16
5/25/11 at 3:08pm

I have had great experiances with MP4Nation, GREAT prices and they didnt take that long to deliver the Fiio E9/E7 to the UK :)

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post #8 of 16
5/25/11 at 3:21pm

MP4Nation have great service. Patience is the key here.

 

Ordered a Fiio E7/E9 (the bundle with the M2s as well).

They shipped my order the same day.

 

Expect a very long wait; my order was shipped the 3rd of May, it is still in Hong Kong :)

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post #9 of 16
5/25/11 at 7:39pm
Thread Starter 

I ordered the Brainwavz M2. I ordered it on April 12. According to their web site it was supposed to be in stock on April 15th. They do respond to e-mails, unfortunately their response has been "it is coming soon" which  never was, and still is not true. I personally  don't want to beg a vendor for my merchandise or have it sent two months later, if and when they feel like it. Regardless of others experience I have neither my money or the earphones. They refuse to refund my money.

I will never patronize them again and I wanted to save others the aggravation.

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post #10 of 16
5/25/11 at 7:42pm

Quote:

Originally Posted by waltl View Post

I ordered the Brainwavz M2. I ordered it on April 12. According to their web site it was supposed to be in stock on April 15th. They do respond to e-mails, unfortunately their response has been "it is coming soon" which  never was, and still is not true. I personally  don't want to beg a vendor for my merchandise or have it sent two months later, if and when they feel like it. Regardless of others experience I have neither my money or the earphones. They refuse to refund my money.

I will never patronize them again and I wanted to save others the aggravation.


Don't know where you're from but they just got a bunch of them in stock. If you're in the US they'll ship it via amazon so you'll get it quick.

 


Edited by singha - 5/25/11 at 8:43pm
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post #11 of 16
5/25/11 at 8:10pm

how do you check if items are in stock on their website?

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post #12 of 16
5/25/11 at 8:19pm
Thread Starter 

They said the M2s would arrive April 15th at the latest

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post #13 of 16
5/25/11 at 8:22pm
Thread Starter 

I've had six weeks of sincere promises, but no shipping date, no earphones. The only thing I will believe now is when, and if,  the earphones actually arrive. I've heard about Amazon shipping them, but so far that hasn't happened.

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post #14 of 16
5/25/11 at 8:31pm
Thread Starter 

Yes, they reply with "it is coming soon", but alas it never does. Nothing will change my mind about them except getting the earphones or my money( which they refuse to refund)

I don't doubt that others have had different experiences, but I will never do business with them again.

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post #15 of 16
5/25/11 at 8:45pm

I don't know how you check they're in stock, but they had a facebook update that the M2's were in stock plus I got a USPS notification yesterday. Shipped via amazon from Arizona. After 8pm pacific time the chat feature is enabled. Just instant message the reps. They are nice and knowlegable.

Quote:
Originally Posted by bcasey25raptor View Post

how do you check if items are in stock on their website?



 

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