Ive dealt with all the audio companies several times, I recommend moon audio the most in terms of price, quality and customer service. never had an issue. theyve got good IEM cables too.
Whiplash is taking forever these days, a month and a half for a simple job, and one of the connectors i bought off them, protector to 1/8th jack, twisted right off... I found it badly made. I talked to another member with the same product who said the exact same happened to him...they sent him a new one and guess what, same thing happened. :-/ BUT you can get a really good deal on a TWAG cable in the used forum
ALO I had two terrible experiences with, they had very bad customer service and it got mean fast... basically they refused to repair a cable I bought from theirs worth $500. they said the repair job of changing the termination and adding HD800 connectors would cost them over $500 in labor. (moon audio fixed it for me for $50). ALO also accused me of trying to rip them off by sending DIY wire even though their logo was stamped all over it. rather than admit their mistake they got mean and told me I shouldn't have ruined a 'perfectly good cable' ... I was never treated that badly, and its ironic considering they have the mission statement all over the site that 'they're in it to help their customers' what a joke... to summarize BEWARE dealing with ALO
Edited by AndrewG - 4/29/11 at 8:01pm