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Ibasso D2 usb headphone amp / dac cant adjust volume

post #1 of 3
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I bought an ibasso d2 headphone amp / dac to connect my new Sentheisser headphones to in order to get higher volume levels and better quality. I had a realtek onboard soundcard previously. I'm new to amps so I plugged in the amp to my usb and it installed the drivers automatically, I disabled the realtek soundcard. Now here's my problem: I only get 1 volume level no matter what. The setting in my computer is maxxed and I get the same volume no matter what I set it to. Even when my amp volume switch is turned off or it is maxxed I get basically a mid level sound volume that can't be adjusted on the camp or through the computer settings. Am I doing something wrong? Thanks for the help!

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post #2 of 3

more info please? Operating system/coputer model? As you are plugged into headphone out and not input

post #3 of 3

Two things:

1) your computer volume settings won't do anything; you need to control volume on the D2 itself

2) make sure you're plugged into the headphone output and not the lineout (the one labled "phone", NOT the one labled aux in/out). The former will let you control volume, the latter is meant to plug into another amplifier without attenuation.

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