APURESOUND Complaint Thread (Customers with outstanding items or money ONLY) - Page 4

The address I have is 

Quote:

Originally Posted by smolk 

Kensei, I agree. Does it help to join forces here? I'm more than happy to do so. I've invested $205 only to receive two apologetic emails. And that was a long time ago.

I did find an address online, which I guess is necessary for this action.

Hi, I don't get a warning when this thread is updated - my mistake. I do have names, perhaps not to be published here. I'll PM you off-forum.

Information received and gleaned from various sources. The fact that this appears to be a private house should make serving a bench warrant easier than if it were a business (particularly a shuttered one).

Out of curiosity, what excuses has he given people? The one I got was that his mother was diagnosed with a brain tumor.

I've heard other people have gotten excuses about him getting sick during business travel, etc.

Anyway, I'll look into this. Again, if someone's available in the greater Dallas area to serve the bench warrant, that'll speed things up. Also, I'm not clear on the whole co-plaintiff thing in my jurisdiction; pretty sure I can only file for myself, but I'll double check. If you've been burned and want to try legal action, shoot me a PM and we'll see how it sorts out.

[Edit]

Casual search indicates he's still up and about on the internet and just can't be bothered to deal with his customers.

techPowerUp! Forums - Last visited 1/18/2012

XtremeSystems.org Forums - Last visited 1/16/2012

nvNews Forums - Last visited 1/31/2012 (today)

anandTech Forums - Last visited 1/31/2012 (today)

[H]ardForum - Last visited 1/29/2012

Head-Fi Forums - Last visited 12/12/2011 (note the lack of response in this or any of the several other complaint threads)

Actively selling items on ebay as of 12/28/2011

Currawong - edit if you must, but this goes to unwillingness rather than inability to respond and IMO is perfectly relevant.

Quote:

Originally Posted by Kensei 

Information received and gleaned from various sources. The fact that this appears to be a private house should make serving a bench warrant easier than if it were a business (particularly a shuttered one).

 

Out of curiosity, what excuses has he given people? The one I got was that his mother was diagnosed with a brain tumor.

 

I've heard other people have gotten excuses about him getting sick during business travel, etc.

 

Anyway, I'll look into this. Again, if someone's available in the greater Dallas area to serve the bench warrant, that'll speed things up. Also, I'm not clear on the whole co-plaintiff thing in my jurisdiction; pretty sure I can only file for myself, but I'll double check. If you've been burned and want to try legal action, shoot me a PM and we'll see how it sorts out.

 

[Edit]

 

Casual search indicates he's still up and about on the internet and just can't be bothered to deal with his customers.

 

techPowerUp! Forums - Last visited 1/18/2012

XtremeSystems.org Forums - Last visited 1/16/2012

nvNews Forums - Last visited 1/31/2012 (today)

anandTech Forums - Last visited 1/31/2012 (today)

[H]ardForum - Last visited 1/29/2012

Head-Fi Forums - Last visited 12/12/2011 (note the lack of response in this or any of the several other complaint threads)

Actively selling items on ebay as of 12/28/2011

 

Currawong - edit if you must, but this goes to unwillingness rather than inability to respond and IMO is perfectly relevant.

Wow... I was trying to give him the benefit of the doubt, but this is inexcusable.

I too have had a frustrating customer experience with APure Sound.  I ordered an adapter cable in the fall.  Four months later I still have no cable, and the few email inquiries I've sent have not been responded to.

I understand Alex has been struggling with a difficult situation in his personal life.  Having recently been through something similar, I've tried to be patient.  But I'm starting to think that I may never get what I payed for.

It's worth mentioning that I did have a couple dealings with APure Sound three or four years ago.  They were positive experiences, and the cable I bought and later had modified is still in excellent working order despite heavy usage.

Wow, I hate that it's coming to this. I still have some hope that this can be resolved, but if some sort of legal action is taken I will have no choice but to join in, as much for support and corroboration of the others wronged by this company as for getting my own money back. If anyone has any news, please PM me or email me at: rustykpotter@yahoo.com

I'm also seeking a refund. ordered ages ago but have not had any replies despite many emails. If you could add me to the list of unhappy people, that'll be nice. Thanks a lot

Has ANYONE heard from these people lately?

They did update their website.  

I did not hear anything from them. Tried to reclaim via A Better Business Bureau to no avail (they never responded and BBB is toothless). 

Now looking into a class claim, which may be worth the expense.

You cannot take money from trusting clients without delivering the goods. If you cannot deliver, then you need to refund. 

As long as I had received a cable or my money, I would have been pretty much forgiving. But after paying AUGUST 9 2011 for absolutely nothing but an headache that's sadly no longer the case.