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Schiit DACs (Bifrost and Gungnir down, one to go)? The information and anticipation thread. - Page 207

post #3091 of 3320

Now it's totally dead, no sound.. some click here and there.. a digital to nothing converter.. 

 

hope it will be replace fast... Ill be sure to let you know how good the support/service is.

post #3092 of 3320
Quote:
Originally Posted by Audiolic View Post

Now it's totally dead, no sound.. some click here and there.. a digital to nothing converter.. 

 

hope it will be replace fast... Ill be sure to let you know how good the support/service is.

Actually, you already have an email from us early this morning, about 1AM PST, offering assistance with the drivers and such. You also have a second email, as of now, offering either a return/exchange or full refund, including shipping both ways--your choice.

 

If you haven't received the emails, check the spam folder--I only mention this because we did not get a response to our first email.

post #3093 of 3320
Quote:
Originally Posted by Audiolic View Post

Now it's totally dead, no sound.. some click here and there.. a digital to nothing converter.. 

hope it will be replace fast... Ill be sure to let you know how good the support/service is.
We already know the support/service is stellar, thanks. Take a chill pill and calm yourself. Probably a defective unit, not the end of the world.

By the way, notice you posted on Friday night and now on Saturday, what other small electronics companies would be providing support on a weekend? Jason goes above and beyond.
Edited by Maxvla - 3/23/13 at 3:35pm
post #3094 of 3320
Quote:
Originally Posted by Maxvla View Post


We already know the support/service is stellar, thanks. Take a chill pill and calm yourself. Probably a defective unit, not the end of the world.

I'm just chillin' DAC-less, bro. It is HELL. tongue.gif

 

 

But I agree, stellar service.


Edited by paradoxper - 3/23/13 at 3:37pm
post #3095 of 3320
That's why you should get yourself a Magni-Modi stack so you can buy and sell the big stuff without sweating not having a functioning rig. smily_headphones1.gif
post #3096 of 3320
Quote:
Originally Posted by Maxvla View Post

That's why you should get yourself a Magni-Modi stack so you can buy and sell the big stuff without sweating not having a functioning rig. smily_headphones1.gif

Na, HD800's are out anyways. Probably come  back right on time with a new DAC.

 

I much rather listen out of my MBP than those lil Schiit's. 


Edited by paradoxper - 3/23/13 at 3:40pm
post #3097 of 3320
Quote:
Originally Posted by Jason Stoddard View Post

Actually, you already have an email from us early this morning, about 1AM PST, offering assistance with the drivers and such. You also have a second email, as of now, offering either a return/exchange or full refund, including shipping both ways--your choice.

 

If you haven't received the emails, check the spam folder--I only mention this because we did not get a response to our first email.

 

 


thx for your quick service i think I have problem with my hotmail not receiving mail. I sent you another mail adress of mine in PM. I will take the exchange with shipping covered both ways.. best would be send me a new one fast this week, let me know how you want to handle the return of the unit? peace Alex. can't wait to listen my tracks with your awesome dac :)
post #3098 of 3320

Anyone have experience with sending your Bifrost to Schiit to get a upgrade on the board?

post #3099 of 3320

what upgrade? the USB add-on?

 

because i'm pretty sure that's a user installed add-on.

post #3100 of 3320
Quote:
Originally Posted by mab1376 View Post

what upgrade? the USB add-on?

 

because i'm pretty sure that's a user installed add-on.

There's the USB upgrade option, but then there's also the limited amount of USB's that screeched.

And those were sent for the fix, I believe.

post #3101 of 3320
Quote:
Originally Posted by mab1376 View Post

what upgrade? the USB add-on?

because i'm pretty sure that's a user installed add-on.
No, DAC tech goes quick. So you can send your Schiit in to get a newer board.
post #3102 of 3320
Quote:
Originally Posted by mab1376 View Post

what upgrade? the USB add-on?

because i'm pretty sure that's a user installed add-on.
Darn..
post #3103 of 3320
Quote:
Originally Posted by wolfetan44 View Post

No, DAC tech goes quick. So you can send your Schiit in to get a newer board.

I'm thinking either is available, but I'm not certain of that.
post #3104 of 3320

LOL..
 

post #3105 of 3320
Quote:
Originally Posted by RBen View Post

LOL..
 

Welcome to Headfi. Your 1st ever post "LOL" seemed out of context though.
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