Uberzone, why don't you contact me and let me know what your order is? I can let you know if it's going to go out soon, or if it has already gone out. We'd also be happy to cancel it. Unfortunately, wecan't map your username to an order.
Bottom line, everyone who has preordered is covered, it will just take us a few more days to finish them up.
A few other comments:
1. When you place your order with us, there is *always* a note on every product page--the first line of the product description--that says if the product is in backorder, or if it's in preorder, and the estimated time that it will ship. Note: estimate = guess.
2. Why is an estimate a guess? Because we can't plan perfectly for demand, and we do not have complete control over the boardhouse that builds our products. We were caught off guard by a surge in orders for all products--nothing we could plan for by looking at the sales rate for the past few months. Also, the boardhouse has been slower than normal following their ISO certification.
3. That said, we're ramping up to try to eliminate these backorder situations in the future. That's our singular focus right now. No new products are being announced until this is fixed, period. That will probably push any new product announcements to the end of the year, or slightly past that, sorry.
4. When you order, we don't charge your card, nor do we take a deposit, (PayPal will authorize the purchase, which places a hold on the funds for three days, then it is released.) So it's not like the money has come out of your account. Yes, I know, cold comfort when waiting for gear. But nobody is happy about the backorder situation, least of all us.
All the best,