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post #1 of 135
Thread Starter 

never again will i make a transaction involving a person/persons located overseas or out of the continental united states. why? because of my last experience dealing with a transaction. I was involved in a trade with a fellow head-fier located in singapore. i sent my item (purchased for $150) on the 13th of december (guaranteed for delivery on 20th) it is now the 11th of january and I have yet to receive my expected item nor has the opposing party. I asked the united states postal service to issue a search for the package two weeks ago and they never returned my calls as promised with updated info. i called the postal service today and asked for the results of the search, after waiting for the customer representative to bring up the results, she informed me that singpost (postal service of singapore) couldn't locate my package...therefore it was lost. this would have been okay if i had insured it for the full value. but because the opposing party wanted to avoid customs fees, i had agreed to value the package at $55. what do i do now? i have yet to receive my item nor has the other person involved in the deal. Do I have to absorb the full cost of the replacement? or should it be split between us? because frankly, I don't feel like it is right that i should have to issue a replacement or send the person a full refund. And also, is the package really lost? just because singpost can't locate it, doesn't mean it is lost does it?

 

never again

 

james

post #2 of 135

that's poop man

 

I'd wait for at least another month from now

post #3 of 135

you are just unlucky. I have deals with people from everywhere and never had a problem.

post #4 of 135

^ Agreed, I've had plenty of successful business transactions all went smoothly thats F'd up that happened though somebody would getting punched in the face right now. Whomever it might be mail man or the sender....I hope you get this resolved.

post #5 of 135
Thread Starter 

what do you guys think I should do next? i have yet to receive my package so should i wait a bit more before I do anything next?

post #6 of 135

definitely wait a couple of weeks longer before you take other steps

post #7 of 135

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?

post #8 of 135
Thread Starter 
Quote:
Originally Posted by yello131 View Post

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?


express mail international, guaranteed from USPS

post #9 of 135

that is strange man. don't you have a tracking code?

 

I mean I had a package sent from US on december 18 that took 3 weeks and a half to arrive. normally it takes one week...
 

Quote:
Originally Posted by buffalowings View Post



Quote:
Originally Posted by yello131 View Post

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?


express mail international, guaranteed from USPS

post #10 of 135
Thread Starter 
Quote:
Originally Posted by mcnoiserdc View Post

that is strange man. don't you have a tracking code?

 

I mean I had a package sent from US on december 18 that took 3 weeks and a half to arrive. normally it takes one week...
 

Quote:
Originally Posted by buffalowings View Post



Quote:
Originally Posted by yello131 View Post

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?


express mail international, guaranteed from USPS


 

yes, the trail stops as soon as the package left united states territory...the other person said he sent the package with a service that should have arrived in 5 days as well ( just checked the tracking number,they just arrived in belmont yesterday)....
 

post #11 of 135

I wouldn't wait any longer whatever you are going to do do it now. Re-contact the post office, contact the sender ask him/her did they send it and are they sure. Make sure it didn't switch carriers like UPS loves to do. And the receiver doesn't have his product either....hmmm.

 

 

Update: Wait what...! So now you've located the package being sent to you....or no?


Edited by Confispect - 1/11/11 at 5:20pm
post #12 of 135
Thread Starter 
Quote:
Originally Posted by Confispect View Post

I wouldn't wait any longer whatever you are going to do do it now. Re-contact the post office, contact the sender ask him/her did they send it and are they sure. Make sure it didn't switch carriers like UPS loves to do. And the receiver doesn't have his product either....hmmm.

 

 

Update: Wait what...! So now you've located the package being sent to you....or no?


oh...they're arrived in belmont yesterday...should be out for delivery by tomorrow (if there isn't the impending snow storm)

post #13 of 135


When you checked the tracking number online did it exit customs? Sometimes it's hard to tell. I've had packages held up to a month in customs before. They will hold and inspect random packages for no reason.

I recently had some DVDs shipped from Japan and they were stuck on "Container 1" for two weeks until one day they just showed up at my post office without a change in it's status.

 

I would do the claim with the post office. If express mail doesn't get to it's destination by the guaranteed delivery date you get a refund of the shipping costs. Doing the claim might cause a status update and maybe they'll find the package.

Most likely it will show up.

 

I ship out maybe a hundred packages all over the world each month and I probably lose about 2 every 6 months. It stinks. How on earth do packages just suddently get lost?! It's bad enough air mail in the USA (not express) doesn't even provide tracking, but every other country's air mail seems to provide this.

 

 

Quote:
Originally Posted by buffalowings View Post



Quote:
Originally Posted by yello131 View Post

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?


express mail international, guaranteed from USPS

post #14 of 135
Thread Starter 
Quote:
Originally Posted by tdockweiler View Post


When you checked the tracking number online did it exit customs? Sometimes it's hard to tell. I've had packages held up to a month in customs before. They will hold and inspect random packages for no reason.

I recently had some DVDs shipped from Japan and they were stuck on "Container 1" for two weeks until one day they just showed up at my post office without a change in it's status.

 

I would do the claim with the post office. If express mail doesn't get to it's destination by the guaranteed delivery date you get a refund of the shipping costs. Doing the claim might cause a status update and maybe they'll find the package.

Most likely it will show up.

 

I ship out maybe a hundred packages all over the world each month and I probably lose about 2 every 6 months. It stinks. How on earth do packages just suddently get lost?! It's bad enough air mail in the USA (not express) doesn't even provide tracking, but every other country's air mail seems to provide this.

 

 

Quote:
Originally Posted by buffalowings View Post



Quote:
Originally Posted by yello131 View Post

During busy periods of Holidays, postal services do not work as fast and efficient as they should.

I think there is still a chance both packages will appear some day. What method did you use, USPS or priority mail international?


express mail international, guaranteed from USPS


 


yeah,I contacted usps asking for a refund, and they told me the system for shipping refunds was down..wth...anywho, usps says singpost contacted them saying they couldn't locate the package. maybe they just did a piss ass poor attempt into looking for the package and simply marked it off as missing

post #15 of 135

Once it's on the plane and out of the country, it is out of USPS hands because they just hand it off to the local postal system. It is likely sitting in a shipping container somewhere, unprocessed, since tracking would show it as being in customs if it were there.

It's a crapshoot as to when or if it'll actually show up... I would definitely get the insurance payment from USPS since you said they have already given up finding it.

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