I appreciate the feedback and I had tried both of the suggestions prior to posting on this forum. I probably should have added that I have been using Rockbox for years on older, fully supported devices and have have experienced some quirky behavior at times, so I am use to trying a few troubleshooting steps before posting. I am hoping there is a change I can make to a file somewhere in the .rockbox directory that will fix the issue, or possibly a patch. Other than that, nothing else has really changed with my hardware or on the Operating System side.
I have to uninstall and reinstall the drivers from time to time in the device manager.