If you decide to reshell, you may try to bend the nozzle a little bit, you can send it in for the reshell if anything goes wrong.
My w4 fell between the car doors as I closed it a couple of weeks ago, I was happy that the nozzle cracked slightly at the opening and that it was bent a bit. I was able to bend it back with some tweezers (careful not to use tweezers with teeth) and with the tips on, you can't even tell there's anything wrong with them.
Great construction on westone's part, this happened to my Shure E500, the shell broke apart immediately and Shure refused to fix it even if I paid, that was when there were cable problems with the E500...
if you attempt to ''bend'' the nozzle, SNAP is what it will do.....by no means is the nozzle of the westone w4/r weak like problems with the se535 and even the se535 wouldnt and couldnt bend into place.
the proguard earportz might help as they have a more ergonomic design. these are my w4r with the proguards you can get the trial pack for 30.00 comes with small,medium,large and xtra large
but by no means will you even remotely be able to bend the nozzle into a comfort position.
also something to take into consideration is the se535 might not be for you either if you cant get the w4r to work, as the nozzle on the 535 are longer and pretty much the same degree in angle as the w4r....the w4r nozzle is shorter and thicker.