Head-Fi.org › Forums › Equipment Forums › Headphones (full-size) › Ultrasone Pro 900 Impressions Thread
New Posts  All Forums:Forum Nav:

Ultrasone Pro 900 Impressions Thread - Page 27

post #391 of 5910

Thanks for the consulation guys... well they don't sound bad actually, just the bass is very lacking. It's punchy and lacks weight. I think it might be the magnet that go screwed over or something.I guess I'll contact them and remove the mod as best as I can. Is there someway I can remove the glue from the felt?

post #392 of 5910
Quote:
Originally Posted by Dougeefresh View Post

If it's indeed noticeable then wipe all the prints off, clean it, close everything back up and contact the support. Different companies have different policies and most of them will void warranty for doing any kind of mods but like I said, the worst that can happen is them saying no and you will be where you are right now. If you get lucky they may send you a new pair/or repair the driver.


Exactly. Try to get a new pair, but if they say no, oh well -- at least you tried your luck at a chance for a new pair.

 

(Heh, I'm surprised that hasn't happened to me yet. I've opened up the metal shield well over 10 times by now...)

post #393 of 5910
Quote:
Originally Posted by Katun View Post

Quote:
Originally Posted by Leander7777 View Post

Guys I need your advice, something quite frustrating happened today.

I've been disappointed with the midrange for a while so I thought perhaps I should undo the kees mod, so while I was unscrewing the shield, one of the screws slid across the shield and landed on the driver as it was attracted by it's magnet. I got the screw out but it let a small dent on the driver. Since, I kees modded them, I think I voided the warranty, is that true or is there anything I can do to claim warranty. They still sound fine, I think, I haven't listened a lot to them since, cause I've been really sad about it... frown.gif

I could try to remove the mod, but it would probably leave marks and they'll be able to tell or not?

 

I actually did that exact same thing, except mine slipped and pierced a hole into one of those paper covered holes. It's not really noticeable now, and has absolutely no effect on sound quality (lucky me).

 

Where did you buy them from? Well, if they sound fine to you, maybe you should just keep them. But if you can "clean it up a bit" and make it look nice, see if you can claim warranty.

 

Story Time!

I remember when I had my first pair of PortaPros, I tried to do the Kramer mod to them (punching holes in the driver cover) and failed miserably. So I ripped the whole entire thing out with pliers so the entire driver was exposed. Well, I had second thoughts later and wished I never did that, so I wanted to send them back but knew that I "modded" them, voiding the warranty. So, I just cut out cardboard in the shape of the driver cover, and stuck them on the drivers so it felt like the "real" driver cover was still there. In the end, they sent me a new pair, but I'll never know if they took of those earpads or not!

 

Bottom line, give it a shot. If they refuse, then you are back to square one. If they don't, you are one happy camper. But first see if they sound imbalanced or different to you, because you may end up keeping them in the end.

 

Very sorry about that. I had a "sinking feeling" too when I pierced the paper hole (yet alone nearly stripping all the screws). But at least I got to have the joy and experience of experimenting with many, many different versions of the Kees mod. So now even though my PRO 900's are no where near "new" quality, I just try not to worry, because that doesn't help anything.


Some companies are more lenient and may just replace/repair without asking many questions. Reputable companies want you to be a long time customer so they may honor the warranty.

When I bought a brand new motherboard from Newegg I modded it to up the voltage for overclocking by soldering transistors together, screwed up and fried it then returned to Newegg. they sent me a new replacement board. And I've been buying from them for the past 7 years.

post #394 of 5910

Well if they say no, can I say I want to pay for it and if so how much will it approximately cost?

post #395 of 5910

here is the email I threw together. Let me know what you think before I send it.

 

To Whom it May Concern,
I bought a pair of Ultrasone pro 900 in December from Amazon. I've been enjoying them ever since, but as I'm an active member at Headfi, I read up on them and realized that mine don't have the signature deep bass that everyone was raving about. So I took off the pads and looked at the driver through the grill. It seems that the right driver has some sort of manufacturing error in the form of a dent. The sound is still very clean but the bass lacks impact and weight and sometimes I notice a very slight crackle. I live in Canada and would like to know if I could send them in to claim warranty.

Best regards,
Leander

post #396 of 5910

Sure you can wink.gif

Who and when did you buy them?

post #397 of 5910

Off amazon in December

post #398 of 5910


 

Quote:
Originally Posted by Leander7777 View Post

here is the email I threw together. Let me know what you think before I send it.

 

To Whom it May Concern,
I bought a pair of Ultrasone pro 900 in December from Amazon. I've been enjoying them ever since, but as I'm an active member at Headfi, I read up on them and realized that mine don't have the signature deep bass that everyone was raving about. So I took off the pads and looked at the driver through the grill. It seems that the right driver has some sort of manufacturing error in the form of a dent. The sound is still very clean but the bass lacks impact and weight and sometimes I notice a very slight crackle. I live in Canada and would like to know if I could send them in to claim warranty.

Best regards,
Leander


You have two options and I will let you decide:

 

1. I did something to the headphones and now they don't sound the same. Can this be fixed under warranty and if not, how much would repair cost?

 

2. What happened to my headphones? They sound a bit weird?!? Can you take a look and fix/replace it?

 

I don't think you want to tell them you "opened" anything up and noticed a "manufacturing defect" as this is worse than both options.

It's obvious which option will have a better chance of getting the phones serviced under warranty but I don't want to be "that" person who gave you a shady advice on an open forum wink.gif

post #399 of 5910

True, but taking the pads off them is normal and looking through the grill is nothing that would void the warranty in any way. It's not like I'm saying that I undid any screws. I just took a peek wink_face.gif

post #400 of 5910
Quote:
Originally Posted by Dougeefresh View Post

I don't think you want to tell them you "opened" anything up and noticed a "manufacturing defect" as this is worse than both options.


He's not saying he "opened" anything up, he just simply took off the earpad to take a visual look at the driver.

 

After all, Ultrasone specifically made those pads to be easily removed and replaced if needed. They even come with two colors of pads, so the user can "experiment" on which pad visually looks better. All of which involves taking the earpad off, and getting a glimpse of the driver. As long as no tools were used...

 

It's a very well written email. But it's up to you if you find it okay with sending an unhonest letter.

post #401 of 5910
Quote:
Originally Posted by Leander7777 View Post

True, but taking the pads off them is normal and looking through the grill is nothing that would void the warranty in any way. It's not like I'm saying that I undid any screws. I just took a peek wink_face.gif



I think it's cool in that case. Fire away!

I was going to do the Kees mod but now I am all hesitant about it ph34r.gif

post #402 of 5910

Thanks for the feedback. I know it's an unhonest letter, but as a student on a tight budget, I don't really have a choice.

I'll keep you guys posted if I make progress. The good news is, however, that I'm German and my primary residence is in Vienna. Thus, if it doesn't work out, I'll be able to retry when I return in the summer, as Bavaria is close by and contacting them will be a lot easier.

 

Edit: @DougeeFresh: sorry about that, I guess just be careful and it'll be fine. It was about the 6-7th time I opened them up and I got sort of irritated by the procedure.

post #403 of 5910
Quote:
Originally Posted by Katun View Post

Quote:
Originally Posted by Dougeefresh View Post

I don't think you want to tell them you "opened" anything up and noticed a "manufacturing defect" as this is worse than both options.


He's not saying he "opened" anything up, he just simply took off the earpad to take a visual look at the driver.

 

After all, Ultrasone specifically made those pads to be easily removed and replaced if needed. They even come with two colors of pads, so the user can "experiment" on which pad visually looks better. All of which involves taking the earpad off, and getting a glimpse of the driver. As long as no tools were used...

 

It's a very well written email. But it's up to you if you find it okay with sending an unhonest letter.


Hmm... mine came with two pairs of black pads.

post #404 of 5910
Quote:
Originally Posted by Dougeefresh View Post

Quote:
Originally Posted by Katun View Post

Quote:
Originally Posted by Dougeefresh View Post

I don't think you want to tell them you "opened" anything up and noticed a "manufacturing defect" as this is worse than both options.


He's not saying he "opened" anything up, he just simply took off the earpad to take a visual look at the driver.

 

After all, Ultrasone specifically made those pads to be easily removed and replaced if needed. They even come with two colors of pads, so the user can "experiment" on which pad visually looks better. All of which involves taking the earpad off, and getting a glimpse of the driver. As long as no tools were used...

 

It's a very well written email. But it's up to you if you find it okay with sending an unhonest letter.


Hmm... mine came with two pairs of black pads.


So did mine. We both got ours from BuyAuthorized on eBay. Leander bought his from Amazon. Thus he has a silver and a black pair.

post #405 of 5910

OK, good to know.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Headphones (full-size)
Head-Fi.org › Forums › Equipment Forums › Headphones (full-size) › Ultrasone Pro 900 Impressions Thread