Last month, I purchased a month-old iphone 4 from a user on a different site via Paypal. The seller claimed the iphone 4 was in immaculate condition, with not damage or dead pixels or any sort. The device took over a month to receive, the seller claimed it was almost stolen twice, with the exact same story each (someone tried to open the package and ripped off destination name and address) I finally received the device after threatening to file a PP dispute. The device came very poorly packaged, with it being simply an iphone box covered in a large paper envelope with no added padding whatsoever. The device was actually OUTSIDE THE BOX, the mailman even asked me to open it in front of him since he was worried. The screen protector on the phone was nearly ripped, there was a cluster of dead pixels on the bottom right, and accessories he claimed in the ad weren't there. I notified the seller, stating that I'd give it a few more days to see if the phone worked properly after I received my microsim. I did, asked for a refund, and he's claiming any defects/damage was somehow my fault, and that he was in no error in regards shipping. My biggest issue being the dead pixels, which was probably already there, he just didn't notice or lied about it. He did insure the device, but not for full value (could that be considered fraud in this context?). I payed 2/3rd using my Bank of America debit card and 1/3rd cash via Paypal. What are my options here? Do I even have a case?
Edited by Kirosia - 12/9/10 at 1:19pm












