Problem is that it can take weeks to cancel and you don't know where you stand with your funds or order. Like I said, I hope he gets it together as he does seem like a nice enough fellow and I can also be emphathetic but there seems to be little empathy for his customers when folks are at a Xmas crunch and have been given an impression by both payment and the web site that a wait was not part of the package.
That I can understand too, which is why I am clarifying that I don't expect the average customer to be as sympathetic as I felt. Especially with Christmas gifts. I have linked a message from Ethan from the DBA-02 thread that this is something he'll work on after he can afford the time. However, since everyone can do nothing but wait... you might as well wait while Ethan, with only a pair of eyes, go through that enormous list of e-mails. This is especially if your order has already been completed (then I do think that the wait is hardly Ethan's fault then, since he has already sent out the order).
Again, I am sorry that you guys feel frustrated over his business practice (haha, I don't even work for Bugdenaudio.com)... but my point remains the same: he will get back to you guys and he will not rip you guys off. I admit I don't understand what is cardozo talking about doing a "disservice" because I am only highlighting Ethan's perspective. If you guys prefer to complain without any sort of response (even if it is Ethan's old responses, which I have linked), then I'll bow my way out of this thread.