Shipping time range on Bugdenaudio.com - Page 2

Voicemaster---No tracking info..Just got info. from Bugden that my order had shipped. I then waited (somewhat) patiently by my mailbox.

Yeah. Mine came USPS. 

Tired of waiting. No response and none of my headphones, which have already been paid. I am contacting Paypal to cancel the purchase.

Cheers,

Peter

Sadly I had the same problem - Ordered them when they were in stock on the website yet after a week of my money being taken out of PayPal my DBA's were still in the pre-authorized state which gave me cause for concern. I emailed twice (one directly and one through the site) with no response over a two week period. I canceled my order through PayPal and ordered from Treoo.com a few days ago whilst they had an offer on - FedEx shipping so should be with me in a week or so (UK).

I'm sure many of you have had a smooth transaction with Ethan and I appreciate what he is running on his own, but from a 'customer' sort of view if you like, money being taken out, no response after two emails just leaves me (Sadly) to go elsewhere

Roger all of the remarks. Just looking for a way to track my shipment . I have received the e-mail order acknowledgments from Bugden. Last , "order completed notice e-mail was 12/14"

Cheers!

Mud

Could anyone explain what 'Processed' mean?  Does that mean the order has shipped or not?

It only means that the payment has went through. When Ethan has shipped your item out, it'll turn into 'Completed'.

Correct.

I received the email with "complete" on 12/01 and I'm still waiting.

Peter

I believe that will be the postage's problem then.

If it helps, I waited for a few weeks before the mail arrived from Canada to Hong Kong.

This is one of the most discouraged purchases I made, I must confess. And I sincerely hope that this feeling passes soon so I get the headphones.

The funny thing is if I get my Headstage Arrow amplifier before the DBA-02, it was sent from Germany at a later date of the headphone.

Let's see. Some readers of this thread told me to sit and relax and that is how I have done.

Cheers,

Peter

That's what I was afraid of, that it hasn't even shipped yet. Never a good sign when I ordered over 2 weeks ago and what I ordered is now out of stock. If I don't get a response in a day or 2 with an eta on when my order will ship, I'll just have to cancel.  I should of read my email more carefully since the IEMs I bought is a gift.

Quote:

Originally Posted by Saber 

That's what I was afraid of, that it hasn't even shipped yet. Never a good sign when I ordered over 2 weeks ago and what I ordered is now out of stock. If I don't get a response in a day or 2 with an eta on when my order will ship, I'll just have to cancel.  I should of read my email more carefully since the IEMs I bought is a gift.

I heavily advise patience in your case as well. Especially if you order the DBA-02, since those IEMs are sure damn hard to get for that price. It did take me two months and a week (a month on waiting for Fischer Audio to restock) in order to receive my pair. Not to mention, I paid minimal amount for postage (which is really the most minimal compared to many audio shop websites).

... though if the IEMs are meant to be a gift and needed it urgently, then I can only say that you picked the wrong store...