Shipping time range on Bugdenaudio.com

You're in good hands, no need to worry, Ethan is a member here and a great person.

Ok. Ethan seems to be a good person, but...

I already sent two messages to the site, about a purchase I made and so far no response.

I do not mind waiting to receive the product I bought, however, did not admit that my messages remain unanswered. This is a clear demonstration of disregard for the consumer and I do not buy anything else from this site.

Take care.

Cheers,

Peter

Just a very kind reminder... Ethan is a full-time student with a part-time job, who is running Bugden Audio by himself for now. So, please do excuse him if he doesn't give you the quality customer service that bigger companies can afford.

The customer service was satisfying enough. 

Let me understand:

You mean I spent $169.41 (DBA-02 + shipping) for a company where, according to what you said, is a person of 15 years who manages, in part-time job?

Well, if this does not mean any problem for you, fine. But I'm not pleased about this...

Again, let me make clear that I do not have any problems with Ethan. My business was with the Budgen Audio. And my messages remain unanswered.

Cheers,

Peter

Quote:

Originally Posted by MaxwellDemon 

Just a very kind reminder... Ethan is a full-time student with a part-time job, who is running Bugden Audio by himself for now. So, please do excuse him if he doesn't give you the quality customer service that bigger companies can afford.

I believe he is an university student.

Anyway, I believe Ethan himself will come and address your problems when he isn't suffocating from his exams during examination period. And as I said again, Ethan = Bugden Audio. I am extremely sorry that you can't deal with a fellow audiophile (even if he is a student) importing hard-to-get goods to the North Americans (especially the DBA-02, which is coming all the way from Russia and is very limited in stock already).

EDIT:

By the way, I believe the reply to your demands are exactly answered here:

http://www.head-fi.org/forum/thread/484569/review-fischer-audio-s-dba-02/3375#post_7092535

Dear MaxwellDemon,

You're not understanding me.

I did not do any business with Ethan or any other audiophile friend. His name was not on the Budgen Audio website.

You are doing a reversal of values that I really do not understand. Unless you keep some sort of relationship with Ethan.

Honestly, this topic is taking a weird way and I await the answers to my own messages and headphone itself.

Ps: The Arrow headphone amplifier is produced by an enterprise of one man: Robert. And all my doubts and messages were answered promptly. And I'm waiting three months to receive my product, without any problem.

Cheers,

Peter
 

Quote:

Originally Posted by MaxwellDemon 

I believe he is an university student.

 

Anyway, I believe Ethan himself will come and address your problems when he isn't suffocating from his exams during examination period. And as I said again, Ethan = Bugden Audio. I am extremely sorry that you can't deal with a fellow audiophile (even if he is a student) importing hard-to-get goods to the North Americans (especially the DBA-02, which is coming all the way from Russia and is very limited in stock already).

I am trying to tell you to kick back and relax and understand why he can't answer your messages right now. It has nothing to do with him not wanting to provide quality customer service.

And I hope you did read the link I attached later on.

Geez give Ethan a break. As said earlier he is a very busy person and does what he does for us on the forum. If it was not for him you would be hard pressed to get the IEM'S he sells. He didn't have to become a dealer to help us Head-fier's out. Relax a little people. Cheers.

For everything I'm reading, it seems that the Budgen Audio is doing us a favor in selling your headphones...

Ok. I'll sit back and wait.

Cheers,

Peter

Exactly. Cheers

Quote:

Originally Posted by cardozo 

For everything I'm reading, it seems that the Budgen Audio is doing us a favor in selling your headphones...

Ok. I'll sit back and wait.

 

Cheers,

 

Peter

My order from Bugden arrived in 7 days. I live in Pittsburgh. So 7 days from Canada and across the country basically. I was very happy with Ethan's service. I would shop again without hesitation.