So before I send this little guy back for repairs, I'd like to see if anyone can help me for free here.
Upon slight movement, the USB connection cuts out entirely - power and audio. The blue light goes out. If switch is set to "Battery", the device stays on, but is no longer processing audio. The computer no longer sees it. And when I say slight movement I really mean it. Any little vibration, a light tug on the headphone cable, tapping fingers on the desk, turning the volume knob, tapping feet on the floor will trigger it. Although it is pretty inconsistent. Usually the connection will return if I lightly shake it. The device functions perfectly when being used as a standalone amp on battery power.
TROUBLESHOOTING I'VE DONE SO FAR:
-tried with multiple USB cables
-tried with no battery
-tried with no back plate
-tried on both gain levels
-tried on both power settings
-tried on multiple computers
You can probably guess its pretty annoying. Whenever it shuts off I have to restart the program that was playing the audio
My first instinct is that the USB socket is broken, but I'll post this anyways 'cause shipping to China isn't cheap.
So, anyone see anything like this before?
Any help will be greatly appreciated. Thanks :D
Edited by solidsnake - 12/5/10 at 9:24pm