Head-Fi.org › Forums › Equipment Forums › Computer Audio › Can someone here help me troubleshoot my M-AUDIO Firewire Solo?
New Posts  All Forums:Forum Nav:

Can someone here help me troubleshoot my M-AUDIO Firewire Solo?

post #1 of 26
Thread Starter 

Hey guys, I recently bought an M-AUDIO Firewire Solo so I could hook my up new KRK Rokits 8G2 to an audio interface, and this ****ing thing doesn't work at all. I went out of the way to buy a PCI Firewire Card with a TI chip and my computer simply doesn't recognize the Solo. The PCI Card looks like it installed itself just fine, but I've tried installing the latest drivers, old drivers, reinstalling drivers, etc. And no matter what I do, it won't recognize the Firewire Solo. I have it hooked up to my PC used 6pin to 6pin Firewire and the Solo turns on with my computer just fine, it just won't recognize by the M-AUDIO drivers nor by my Windows XP SP3. Judging by the M-AUDIO Forums, I'm out of luck. I know some of you here might know a thing or two about this DAC, so maybe some kind soul could help me. The only thing I can think of is that the Firewire cable I'm using doesn't work - I simply borrowed an extra one that my dad's friend had laying around. I've hotplugged a few times, only because the M-AUDIO Device Enabler asked me to, but that didn't work obviously. 

 

 

 

EDIT: Whoever successfully helps me solve this problem will get $20 via Paypal too.


 

post #2 of 26

You have to try the first rule of troubleshooting which is "substitution". You can substitute a different firewire cable or a different computer or a different Solo. At some point you will be able to form a conclusion.

post #3 of 26

You can also try using the FireWire ports that are on the motherboard (assuming your computer has its own FireWire ports).  I know M-Audio recommends using a FireWire card with the TI chip, but I use my M-Audio FW410 with the standard MB integrated FireWire ports and it works just fine for me.

post #4 of 26

Ugh, I had almost the exact same problem over a year ago until I just gave up on M-Audio and their driver problems. Here are some things that might help, as these are the steps I followed before it borked completely:

1) uninstall the drivers, wipe it from the registry if you know how

2) reboot

3) reinstall drivers*

4) turn off computer, plug in Firewire Solo, turn computer back on

5) pray

*the times the driver install worked, it did NOT ask me to hotplug the Solo; you might try finding an older version of the driver

 

It's also possible that you have an error in your firewire port or cable. The Solo lighting up means it's getting power, but the data pins might not be connecting.

post #5 of 26
Thread Starter 

I've tried installing the Firewire Solo the proper way to onto another one of my PCs, a PC which has a 6pin Firewire port built in. Exact same thing. Unless the drivers are just incredibly wonky, I'd say this thing is broken. I opened up a case on Ebay because it's been behaving this way ever since it arrived, I just want my money back. Though I'd still find it favorable if the damn thing just worked. I've tried using a different firewire port too. It's just...frustrating. One thing that would really help is if someone could clarify something - should it say that the M-AUDIO Firewire Solo has been recognized by the device manager, even if the drivers aren't working or are installed incorrectly?


Edited by t1337Dude - 12/4/10 at 4:09pm
post #6 of 26

I'm using Vista.  My FW410 shows up in Device Manager under "Sound, video and game controllers"

 

It will also need to be recognized by the M-Audio FireWire Control Panel app.  It should show up in the "about" tab of the control panel app showing you the bootloader, firmware, hardware version, and GUID of the connected device.

 

When I first got the FW410 I was running XP (or maybe Windows 2000 back then?).  It worked fine.  Never had problems with the M-Audio driver not finding or recognizing the FW410 device.

 

The FireWire Solo you have may be faulty.  I don't know how to verify if your problems are due to broken/faulty hardware or not.

 

You may be able to find a used M-Audio (or other) interface locally rather than through eBay.  My local Guitar Center had a used FireWire Solo for sale in their display case last time I was there. 

post #7 of 26

When I had the solo, it was much more stable on my laptop using a 4-pin cable and external power supply. Connecting through my desktop was an endless nightmare, and hotplugging the thing basically pooched the drivers every time.

post #8 of 26

simplke solution, buy a mac that has native firewire support, or dont use firewire use USB or PCI. I see endless problem posts of firewire on PC's

post #9 of 26

I sold my Firewire Solo to a guy with Mac... I think he still had to fiddle with some driver stuff to get full functionality. M-Audio makes nice stuff, but their drivers are trash.

post #10 of 26
Thread Starter 
Quote:
Originally Posted by Armaegis View Post

When I had the solo, it was much more stable on my laptop using a 4-pin cable and external power supply. Connecting through my desktop was an endless nightmare, and hotplugging the thing basically pooched the drivers every time.



No s**t? I'm going to make a run to Radioshack tomorrow. I'll pick up a universal power supply and a 4-pin USB. I need to return some stuff anyways. I hope this works. :D

post #11 of 26

Yours didn't come with the power supply?

 

Anyhow, I can't guarantee that it'll work, but that seemed to work for me (at least for a short while... until I hotplugged it by mistake and pooched the drivers). I always had to turn off the computer before plugging in the Solo.

post #12 of 26
Thread Starter 
Quote:
Originally Posted by Armaegis View Post

Yours didn't come with the power supply?

 

Anyhow, I can't guarantee that it'll work, but that seemed to work for me (at least for a short while... until I hotplugged it by mistake and pooched the drivers). I always had to turn off the computer before plugging in the Solo.



I bought it used on Ebay actually. Were there any signs that you screwed the drivers? Was the problem how I described mine?

post #13 of 26

Your problem sounds very similar to what I went through.

 

On my laptop, I installed the drivers (and it didn't ask me to plug it in during installation). Shut off the laptop, plugged in the Solo power, plugged in the Solo 4-pin firewire, turned on laptop, everything worked. I could select the Solo as a sound device just like any other, and there was the additional M-Audio control panel. It wasn't until I accidentally hot plugged the Solo one day that it stopped recognizing the device. I did a uninstall/reinstall, things were ok. I goofed on the hotplugging a few months later, but a fresh install fixed things. The third time though, nothing fixed it. So I gave up and moved it to my desktop.

 

On the destop, same rigamarole with the installation except I used the 6-pin cord. Things worked just fine for a couple weeks, then one day after a reboot (not the first time), it stopped working. The whole uninstall/reinstall thing worked once, but then a few weeks later after a reboot/windowsupdate, it stopped working and I couln't get it working again. It started asking me to plug in the device during installation, which I had never done before.

 

Sadly, I was not able to fix this and sold it to my friend who was able to get it to work on his mac and linux laptops. So far I don't think he's had any issues, but he's also a comp sci guy so he probably knows how to diagnose error better than I do.

post #14 of 26

Ummmmm, how about a Firewire card with a Texas Instruments chip?tongue_smile.gif

post #15 of 26
Thread Starter 
Quote:
Originally Posted by Dynobot View Post

Ummmmm, how about a Firewire card with a Texas Instruments chip?tongue_smile.gif



Thanks but I already have one. :P

 

 

 

 

And I went to Radioshack today to return the extra-Firewire cable. I also got a universal AC-Adapter working with the M-Audio Firewire solo. But my computers still fail to recognize it. I'm going to try hooking it up to the power supply + my guitar to see if I can get any sound out of it whatsoever.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Computer Audio
Head-Fi.org › Forums › Equipment Forums › Computer Audio › Can someone here help me troubleshoot my M-AUDIO Firewire Solo?