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Canada Post tracking issues

post #1 of 3
11/26/10 at 8:57am
Thread Starter 

Hello all,

 

Recently I sold a pair of SE530. Domestic buyer, shipped Xpresspost COD.

Here's the fun part. The package was brought to my local PO Tuesday, and it wasn't shipped this morning (says item processed at facility), even if it says Expected Delivery 26 November.

 

But that was about 9:30 AM ET. Now it's 12:00 PM. I just went to check the item again and here's what I got:

 

We were not able to find any results

Please call Customer Service at 1-866-607-6301 for assistance with this item.

 

So what is happening. Is it because of the COD? Early Cmas? Extra screening? Did they lose the package? Or just a system bug?

 

Thank you very much.

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post #2 of 3
11/26/10 at 9:25am

I have used canada post twice and they offered a good service to me. 

 

Try to be patient, sometimes it takes some time in their system for the packages to appear...probably at the end of the day you can track your package again. (probably they are having lots of work for the upcoming season, IMO)

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post #3 of 3
11/26/10 at 11:27am
Thread Starter 

Now that's interesting: I went and dug up a couple of old CPC tracking numbers from months ago. They are still in the system.

Yeah maybe I should call them.

 

EDIT: Called. CPC lady said that the entire online tracking system is FUBAR as of right now, but my shipment is fine (apparently they have an independent internal system). So all is well. Thanks anyways!


Edited by 3602 - 11/26/10 at 4:39pm
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