My .2 cents. It is very big of ACustoms to come back and apologize PUBLICLY as they have done. I am in the retail business for 33 years and can understand being under water and saying something that I wish I did not. VERY BIG INDEED.
My experience with UM direct in AU is stellar. They always communicated promptly with me. I ordered & paid for a pair of Miracles prematurely, when asked they refunded my payment in full, no questions asked. Three months after I received my pair, I wrote to them about a possible cable issue, they fixed my problem no charge and no questions asked.
edited by the nincompoop who made an error.
Edited by Saraguie - 1/25/13 at 2:46pm