Wow......no wonder your pissed. What I copied and pasted is from UM's website, as far as I know this is the procedure they want followed. I have it handy because I handed the instructions to the audiologist who did my impressions this morning, getting the right side re-done.
UM corporate who I've been dealing with for 6 months as been as accommodating as any company I've dealt with. Handling my questions and standing behind the Miracles has been first rate.
You might want to talk to the company that is handling your purchase and explain what is going on.
Thank you. Will wait and see how they fit, if they ever turn up. Will report back then. Anyway lets get back to the appreciation part of the Miracles. Hopefully I can join in on a more positive note soon.