I had an issue with the PX and sent it back for repairs but after 1 week I still have not heard back from them even after they acknowledged receiving my unit.
I emailed them again to check but again no reply.
Is there any cause for concern and has anyone encountered this before?
CEntrance is very slow with communication and repairs in my past experience. I had a DACmini CX repaired and it took just over 3 months from when I dropped it off to when it was returned to me.