I appreciate headroom/headphone.com - Page 2

If I have to get phones online, then it's HeadRoom, and HeadRoom only. They have excellent customer support and dealt with things nicely even when I got mad. Sorry about that, HeadRoom guys.

Got my hd 438s from them after my skullcandies broke It was worth it

I felt it was necessary to resurrect this thread on the grounds of how smooth dealing with headroom has been this past week for me. I made a mistake on a purchase, gave them a call and they happily walked me through the cancellation process and helped me place the order on the desktop amp that I wanted. BUT on top of they're friendly support, they threw in 1 day priority airmail shipping... FREE! Hopefully their awesome customer support can be backed up by awesome products, man I'm pumped for tommorow!

I've always been happy with their products. They may not be on the bleeding edge of performance, but they are very solid performers. And yes, their customer service is fantastic. 

Just wanted to echo what other people have said here: great customer service, prompt responses, knowledgeable and frank staff, Headroom has it all. I bought my first real headphones, amp, and DAC from them, and they're usually still the first place I go to when I want reviews and detailed information on headphone sound signatures. (Well, them and Inner Fidelity.) Awesome place.

Quote:

Originally Posted by yifu 

Too bad they dont ship to western australia (at least i dont think they do). We have zero dedicated headphone shops here and have to get everything off ebay.

 

I too have dealt with Jorge and just had a pair of HD650's shipped to Sydney last week. Not sure if the policy has changed since this post, but I emailed them for an international shipping quote and got a reply back from Jorge. Placed the order and had the item shipped to Sydney with no issues. Very happy.

I'm a huge fan of their amps. All of them.

My first portable amp I ever owned was the Total Airhead back in 2003 or 2002 and I was kind of clueless back then (No head-fi!). I think at the time I was using the DT-990 and an AKG K701 with the Airhead I came to the conclusion that yes, the K701 is not a good match!! Gotta love the red blink of death telling me I'm a moron every second. I loved that thing so much that when I accidentally blew it up last year, I immediately bought the same thing.

They're $99 and you can get cheaper portable amps made in China, but all their amps seem like they're built like a tank. I believe they're made in the USA too. You know the Micro Amp that looks like all cheap plastic on their webpage? It's not, but made out of metal and I dropped it a total of 4 times. How is anyone dumb enough to drop an amp four times? Well, it's still alive.

Back years ago Headroom amps were always mentioned a lot more on the forums. Now it seems like very few people mention or use them.

The Micro Amp is my favorite amp I've owned and has driven everything extremely well. HD-650, HD-600, K702 and even the K501. The only negative is that I get lots of clueless people telling me it's a portable amp and can only low impendence headphones. It's nearly half the size and feels like an E9 on steroids. Only headphone it didn't sound well with is the AKG K240 Sextett. It's not because it didn't have enough power. I actually prefer the Micro Amp with the HD-650 to the Asgard. I bought the Micro Amp (and kept it) due to playing well with both my HD-650 AND K702. The Asgard didn't get it done, but is still a very good amp.

I really hope they come up with a new portable amp smaller than the Total Airhead. Maybe something USB chargable. Total Airhead is nice, but it's a bit bulky. That thing can even drive the HD-650 quite well though! With the newer HD-650 the red (over voltage) light almost never went off even at very loud volume levels. Can't drive the DT-880 600 ohm though