Dear valued customers,
To better serve my customers I have implemented new emails to help me manage and quicker respond to the needs of my customers. As some of you know I get a lot of important emails, so many that I have recently had a hard time keeping up with them. Good news I finally got some help! ALO now has a couple of more folks to field your important emails so we can be quicker to answer!!! Please use the following addresses.
For general information
Info@ALOaudio.com
Technical
Technical@ALOaudio.com
Orders and Returns
Orders_Returns@ALOaudio.com
Custom Cable Inquiries
Custom_Cable@ALOaudio.com
General Information, shipping, is it in stock? etc...
Technical, what cable do I need for xxxx, how does this or that sound / pair up with xxx, silver or copper, tech questions about a product etc...
Orders Returns, I did not get the correct item, Did my order ship, where is my order, Should I send this back? What is your address, Can I buy a xxx, I need to send xx back what where how etc...
Custom Cable, Can you make my xxx? can you make my xxx longer / shorter, can you install xx plugs instead of xxx, What I really needs is xxx, I need a xxx, etc...
Ken, What your take on xxx? Have you tried a xxx, How come you are so cool? I challenge you to a smack down cage match, Did you like your xxx headphone.
We hope to do a better job at service via electronic mail!
Thank you
ken
