Correspondence with Ray Samuels  

Ray is a busy man...aren't we all.

I assume that you've already read  threads that compare the Hornet to P-51 and others. If not, do some searching. I don't know of any good threads to point you to but they are here. Good luck.

He can be a little dry almost off putting,, In his e mail,,and posts here,,,, but in person he is the most thoughtful, considerate, help full man on the planet... 

Don't judge him by this exchange... Try again... He reads head fi so be nice here on the forum,,PS...His son and wife are all first class..

Quote:

Originally Posted by SoulSyde 

That's what irked me about our e-mail exchange.  So many people have raved about not only his products but his willingness to help music enthusiasts.  Even from photos of him at events he appears to be a nice guy.  I'm just a little turned off when someone doesn't answer a direct question in a direct way - it's just not acceptable in my line of work.

It's a shame that he's alienated me because I was seriously thinking about purchasing one of his products.

We'll see what happens...

I feel your frustration, he does make some nice amps that's for sure.

I hope I'm not the only person who thinks it's really in poor taste to reveal contents of personal correspondence like this...if you're unhappy with Ray's response, just go buy someone else's amp.

Ray is a nice guy and maybe he didn't re-read your first email when he answered the second one.  Why don't you call him on the phone?

Quote:

Originally Posted by peanuthead 

I hope I'm not the only person who thinks it's really in poor taste to reveal contents of personal correspondence like this...if you're unhappy with Ray's response, just go buy someone else's amp.

I agree. 

One should also note that Ray is an audio salesman. 

Uncle Erik, slightly off-topic, but I wondered if you are still enjoying the Zana Deux after (if memory serves) roughly 12 months of ownership ? Many here seem to churn through amps, particularly tube amps and the various tube/op-amp combos, but I seem to recall that you were very happy to be off the merry-go-round  

Quote:

Originally Posted by SoulSyde 

I've owned a fair amount of gear in my Head-Fi career

And I've owned a lot of computers in my (25+ year) computing career, written code for a living, built/sold/repaired same but that doesn't get me a direct line to Steve Jobs whenever I want to ask why he didn't see fit to include USB ports on the iPad.

Boutique audio isn't the same beast as corporate computing, but its a long time since Jobs and Woz sat in a garage putting Macs together : when they did, I doubt that they took too many phone calls. I'd be interested to hear if anyone has called iBasso and asked to talk to the guy who was responsible for putting their D4 together.

I would give Ray a call. Also, when I read that you posted your correspondence, my first inclination was not to read the thread as email are personal mail and unless something that would effect life in a major way, are not something I feel should be posted. 

Again, I would call Ray and discuss it with him. He really does like to help people but he is also extremely busy. I have called him at times and could tell that he was working on something at the same time. Now try and work on something and type at the same time, can't do that, but talking, yes, at least for me. Best of listening with whatever you purchase.