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Triad Audio - Page 2

post #16 of 19
Thread Starter 

Brad/Remitron,

 

On Sunday 10/31/2010 you contacted me stating that there are no LLPs left and that there was a black XP available to ship. I responded that the Black XP unit would work for me and that I would PayPal you the difference once I got a tracking number. As of today 11/2/2010 I have yet to receive tracking nor any other confirmation that you are shipping anything.

 

What I do have is confirmation that $600 has already been transferred from my bank account to yours on October 21, 2010 - 12 days ago.

 

*** Update ***

 

I had been in contact with ppl, the designer of the Lisa III and he has personally taken responsibility of this transaction. He actually stated this in a PM to me yesterday, however I was too pigheaded to realize what he was offering.

 

Anyway this doesn't excuse the lack of communication from Triad Audio. So I guess there are 2 lessons to be learned from this.

  1. Have patience, and don't expect same day or sometimes same week response from Triad Audio
  2. PPL (Phil) is awesome ! ! ! !

 

*** Update 2 ***

 

Just received and email from Brad (Remitron), package was shipped yesterday, tracking number not available until 24 hours after shipping.

 

Soooooo.... egg on my face.

Patience is something I have very little of (Curse You amazon.com and your Amazon Prime membership)

 

Apologies to all around.... Can't wait til I get my new XP...


Edited by joefan - 11/2/10 at 12:50pm
post #17 of 19

Maybe depends on the circumstances. Some days are better than others, who knows?

I just want to say that today, I contacted Brad for informations and his email reply came after 8 minutes. 

post #18 of 19

Glad to hear that joefan will be receiving his Lisa soon as he's in for a sonic treat.

 

I've already documented my communication issues with Brad at Triad Audio. In Brad's defence he did apologise for being `off the grid' for a while and has subsequently replied to emails very rapidly.

 

Perhaps we all need to be more patient with each other in today's fast paced world - philosophising over, now back to listening to my sublimely musical Lisa III XP.

 

Cheers. 

post #19 of 19
Thread Starter 
Got my amp. Sounds awesome.
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